Springfield Veterinary Group - Hackenthorpe

For pet owners across England, particularly in the vibrant city of Sheffield, ensuring the health and well-being of their beloved animal companions is a top priority. In the Hackenthorpe area, residents are served by Springfield Veterinary Group - Hackenthorpe, a long-established practice committed to providing comprehensive veterinary care. Part of the larger Springfield Veterinary Group, which was founded in 1964, this branch combines decades of experience with a modern approach to animal healthcare.

Springfield Veterinary Group - Hackenthorpe positions itself as a trusted partner in pet care, offering a wide array of services from routine check-ups and preventative treatments to advanced diagnostics and surgical procedures. Their mission is to ensure that pets receive the best possible veterinary healthcare, delivered by a team of dedicated professionals who are passionate about animals. They cater to a variety of small animals, including dogs, cats, rabbits, guinea pigs, ferrets, birds, and reptiles.

This article aims to provide a clear, engaging, and informative overview of Springfield Veterinary Group - Hackenthorpe. We will delve into its convenient location and accessibility, the extensive range of services it offers, its key features and highlights, and essential contact information. We will conclude by discussing why this practice is suitable for local pet owners, considering both the positive experiences and any areas of concern highlighted by customer feedback, to provide a balanced perspective for those seeking reliable veterinary care in Sheffield.

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Springfield Veterinary Group - Hackenthorpe is conveniently located at New Court, Sheffield Rd, Hackenthorpe, Sheffield S12 4LR, UK. This address places the practice in a prominent and easily accessible area of Hackenthorpe, a well-established suburb within Sheffield. Being situated on Sheffield Road, a key thoroughfare, ensures excellent visibility and straightforward access for residents within Hackenthorpe and surrounding areas such as Crystal Peaks, Mosborough, and Beighton.

The practice prides itself on its accessibility, offering on-site parking for customers. This is a significant advantage for pet owners, especially when transporting unwell, anxious, or larger animals, as it eliminates the stress of searching for a parking spot. Furthermore, the practice offers disabled access, ensuring that their services are available to all members of the community and their pets.

For those relying on public transport, Hackenthorpe is generally well-served by local bus routes that connect to wider parts of Sheffield. The proximity to key areas and main roads means that clients from across South Yorkshire can reach the clinic with relative ease. The strategic location on Sheffield Road, combined with dedicated parking and accessibility features, underscores the practice's commitment to making veterinary care as convenient as possible for local pet owners.

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Springfield Veterinary Group - Hackenthorpe provides a comprehensive suite of veterinary services, designed to cover all aspects of small animal healthcare. Their aim is to offer high-quality diagnosis, treatment, and preventative care for a wide range of pets. Key services include:

• Consultations: Routine check-ups, vaccinations (for dogs, cats, and rabbits), and consultations for new or ongoing health concerns. These are by appointment only.
• Preventative Healthcare: Includes comprehensive advice and treatments for fleas, ticks, and worms, helping to maintain pets' overall well-being.
• Puppy Parties: Socialisation events for young pups, helping them to get used to the veterinary environment in a positive way.
• Nurse Clinics: Led by experienced veterinary nurses, offering services such as weight management clinics, adolescent (pre-neutering) checks, rabbit clinics, diabetic care, nail clipping, and general grooming advice.
• Diagnostic Services: Equipped with in-practice facilities for rapid lab work, including blood tests (haematology, biochemistry, electrolyte analysis), urine analysis, and advanced imaging such as digital X-rays and ultrasound.
• Surgical Procedures: A dedicated operating theatre allows for a wide range of procedures, from routine neutering (cat, dog, and rabbit) to more complex soft tissue and orthopaedic surgeries.
• Dentistry: Comprehensive dental checks and treatments to address and prevent dental disease.
• Microchipping: Essential for pet identification and reuniting lost pets with their owners, and now a legal requirement for cats in England.
• Pet Passports/Animal Health Certificates: Assistance and documentation for pets travelling internationally.
• Home Visits: Available for specific circumstances, catering to pets and owners within the wider Sheffield area who may struggle to attend the clinic.
• Emergency Services: While the Hackenthorpe branch has specific opening hours, they provide access to out-of-hours emergency care through MiNightVet Rotherham, ensuring continuous support for urgent critical care needs outside of regular clinic times.
• The Healthy Pet Club: A membership program offering discounted routine preventative treatments and services, helping to make ongoing pet care more affordable.
• Pet Insurance: Guidance and acceptance of various pet insurance providers, including MiPet Cover.
• SignVideo - Deaf BSL Service: An important accessibility feature, providing British Sign Language interpretation for deaf clients.

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Springfield Veterinary Group - Hackenthorpe distinguishes itself through several key features and highlights that aim to provide high-quality and compassionate veterinary care, though it's important to consider all aspects of customer feedback:

• Experienced and Caring Team: The practice is staffed by a team of experienced veterinary surgeons and highly qualified veterinary nurses. Positive reviews highlight that "ALL the staff were lovely with us and our poorly pup," indicating a compassionate and supportive approach to both pets and their owners. This level of care can significantly reduce stress for animals, as evidenced by a pup who "doesn’t mind going any more" after a challenging procedure.
• Comprehensive Facilities and Diagnostics: The clinic is well-equipped to provide thorough care, offering in-practice lab work (blood tests, urine analysis), digital X-rays, and ultrasound. This allows for efficient diagnosis of complex conditions, meaning pets can receive prompt attention without needing external referrals for many common tests.
• RCVS Accreditation: Being RCVS (Royal College of Veterinary Surgeons) accredited as a Small Animal General Practice demonstrates adherence to rigorous standards of clinical governance, hygiene, and patient care. This provides an independent assurance of quality for pet owners.
• Wide Range of Animals Catered For: The practice welcomes a broad spectrum of small animals, including dogs, cats, rabbits, guinea pigs, ferrets, parrots, cockatiels, birds of prey, and reptiles. This versatility makes it a suitable choice for multi-pet households.
• Accessibility and Convenience: The location in Hackenthorpe on Sheffield Road, with on-site parking and disabled access, makes visits straightforward for clients. The provision of home visits for the wider Sheffield area also adds a valuable layer of convenience for owners whose pets may be too ill or anxious to travel.
• Dedicated Out-of-Hours Support: While the Hackenthorpe branch operates standard daytime hours, its affiliation with MiNightVet Rotherham ensures that clients have access to dedicated emergency and critical care services during nights and weekends, providing crucial peace of mind for urgent situations.
• Focus on Preventative Health: Services like The Healthy Pet Club, various vaccinations, and nurse clinics for weight management and parasite control highlight a proactive approach to pet health, aiming to prevent issues before they become serious.

However, it is crucial to address a concerning piece of feedback that impacts perceived reliability and professionalism:

• Concerns Regarding Staff Conduct and Customer Experience: One highly negative review describes an "elderly gentleman member of staff" allegedly harassing a customer outside the premises over a parking issue. Such incidents, if accurate, point to serious concerns about professionalism and customer interaction that can significantly undermine trust and lead clients to seek alternative veterinary care. This highlights the importance of consistent positive conduct across all staff members.

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For pet owners in Sheffield and the surrounding areas of South Yorkshire, who are seeking veterinary care for their beloved animals, Springfield Veterinary Group - Hackenthorpe is available for consultations and support. You can reach them using the following contact details:

Address: New Court, Sheffield Rd, Hackenthorpe, Sheffield S12 4LR, UK

Phone: 0114 248 5413

Mobile Phone (Alternative Contact): +44 114 248 5413

Their opening hours are typically Monday to Friday from 09:00 to 18:30. The practice is closed on Saturdays and Sundays. For out-of-hours emergencies, clients are directed to MiNightVet Rotherham, whose contact details should be confirmed directly with the Hackenthorpe branch or on their official website. It is always advisable to call ahead for appointments and to discuss any specific concerns or needs for your pet's care.

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For pet owners residing in Sheffield, particularly within the Hackenthorpe area and surrounding communities of South Yorkshire, Springfield Veterinary Group - Hackenthorpe offers a substantial and generally suitable option for comprehensive veterinary care. Its RCVS accreditation signifies a commitment to high clinical standards, providing a level of assurance that is crucial for pet parents in England seeking reliable medical attention for their animals. The practice's convenient location on Sheffield Road, complete with on-site parking and disabled access, significantly enhances its appeal by making veterinary visits less stressful and more accessible for all.

The extensive range of services available, from routine preventative care like vaccinations and health plans to advanced diagnostics and complex surgeries, means that most common and many more intricate pet health needs can be addressed under one roof. The dedication of the veterinary surgeons and nurses, often described as "lovely" and compassionate in their handling of "poorly pup," fosters a supportive and trusting environment. This empathetic approach is vital for both anxious pets and their worried owners, often leading to better compliance with treatments and a more positive overall experience, as evidenced by pets who "don’t mind going any more." The access to out-of-hours emergency care through MiNightVet Rotherham further strengthens their offering, ensuring continuous support for urgent medical situations.

However, it is equally important for locals to consider all feedback. The highly concerning incident regarding staff conduct outside the premises, as described in one review, highlights the importance of consistent professionalism and respectful interactions at all times. While such instances may be isolated, they can profoundly impact trust and perception. Therefore, while Springfield Veterinary Group - Hackenthorpe offers robust medical facilities and a caring team, prospective clients might wish to consider this aspect of customer experience and potentially seek recent testimonials on overall staff conduct when making their decision.

Ultimately, for many locals, the combination of advanced facilities, a wide array of services, and a compassionate medical team makes Springfield Veterinary Group - Hackenthorpe a strong and suitable choice for their pet's healthcare needs. The convenience and comprehensive nature of their care are significant benefits for maintaining the health and happiness of beloved pets in the Sheffield community.

Springfield Veterinary Group - Hackenthorpe

New Court, Sheffield Rd, Hackenthorpe, Sheffield S12 4LR, UK