The Reptile Hotel

- 20, Harraton Terrace, Durham Rd, Birtley, Chester-le-Street DH3 2QG

Welcome to The Reptile Hotel, a specialist pet store nestled in the heart of Birtley, Chester-le-Street, dedicated entirely to the fascinating world of reptiles. For enthusiasts and newcomers alike in the England region of the United Kingdom, The Reptile Hotel stands out as a unique destination, offering a comprehensive range of services and products tailored specifically for reptilian companions. Unlike conventional pet shops, this establishment focuses solely on providing a safe, clean, and knowledgeable environment for these often-misunderstood creatures. From the moment you step inside, you'll find a welcoming atmosphere designed to cater to all your reptile needs, whether you're looking to bring a new scaly friend into your home or seeking expert advice on caring for your existing pets. The team at The Reptile Hotel is passionate about reptiles and committed to ensuring that every customer receives the best possible guidance and support.

The Reptile Hotel is more than just a shop; it's a hub for the reptile community, providing essential resources and fostering a deeper understanding of reptile husbandry. Their commitment to the well-being of their animals and the satisfaction of their customers is evident in their meticulous approach to animal care and their willingness to go the extra mile to assist with specific requirements. Whether you're interested in snakes, lizards, geckos, or other exotic reptiles, you'll find a carefully curated selection of healthy animals, alongside all the necessary equipment and supplies to create a thriving habitat. This focus on specialisation ensures that visitors receive highly relevant and accurate information, distinguishing The Reptile Hotel as a trusted source for all things reptile-related.

Conveniently situated at 20 Harraton Terrace, Durham Rd, Birtley, Chester-le-Street DH3 2QG, UK, The Reptile Hotel boasts an accessible location for residents across the North East of England. Its position on Durham Road, a key thoroughfare, makes it straightforward to reach by car, with ample parking usually available in the vicinity. For those relying on public transport, Birtley is well-served by local bus routes, with stops often located within a short walking distance of the shop. This prime location ensures that reptile enthusiasts from Durham, Newcastle, Sunderland, and surrounding areas can easily visit the store to browse their extensive selection or seek expert advice.

The accessibility of The Reptile Hotel is a significant advantage for customers, particularly when transporting live animals or larger items like vivariums. The ease of access contributes to a stress-free shopping experience, allowing visitors to take their time exploring the products and engaging with the knowledgeable staff. Whether you're making a dedicated trip to pick up a new pet or simply popping in for supplies, the shop's convenient location in Birtley ensures that your journey is as smooth as possible, reinforcing its position as a central resource for reptile care in the region.

• Expert Advice and Consultations: The staff at The Reptile Hotel are highly knowledgeable and passionate about reptiles. They offer in-depth advice on species-specific care, habitat setup, feeding, health, and general well-called upon to help customers make informed decisions about their pets. This includes guidance for first-time reptile owners on choosing the right species and setting up their initial enclosure.

• Sale of Live Reptiles: The store offers a diverse selection of healthy and well-cared-for reptiles, including various species of snakes, lizards, geckos, and other exotic creatures. All animals are responsibly sourced and maintained in optimal conditions, ensuring their welfare before they find their forever homes.

• Custom Vivarium and Terrarium Design & Installation: The Reptile Hotel specialises in providing pre-made and custom-designed vivariums and terrariums. This service includes the sealing of enclosures and the fitting of essential electrics for heating and lighting, ensuring a safe and appropriate habitat for your reptile. While customer experiences may vary regarding turnaround times for these services, the offering aims to provide a complete setup solution.

• Comprehensive Pet Supplies: Beyond live animals and enclosures, the shop stocks an extensive range of reptile supplies. This includes various substrates, heating elements (heat lamps, mats), lighting solutions (UVB bulbs), decor (branches, hides, plants), feeding equipment, cleaning supplies, and nutritional supplements. They aim to be a one-stop-shop for all your reptile care needs.

• Post-Purchase Support: Customers can benefit from ongoing support after their purchase. The team is available to answer questions and provide guidance as new reptile owners become accustomed to caring for their pets, reinforcing their commitment to responsible pet ownership.

• Specialised Focus on Reptiles: Unlike general pet stores, The Reptile Hotel's exclusive focus on reptiles ensures a deeper level of expertise and a more comprehensive selection of products tailored to these unique animals. This specialisation means staff are highly informed and can provide detailed, accurate advice.

• Knowledgeable and Helpful Staff: Customers consistently praise the staff for their extensive knowledge and willingness to assist. Reviews highlight their helpfulness in guiding customers through the process of setting up new habitats and caring for their reptiles, making the experience positive and informative.

• Clean and Well-Maintained Environment: The shop is noted for its cleanliness and the high standard of care for its animals. This attention to detail creates a pleasant shopping environment and assures customers of the health and well-being of the reptiles on offer.

• Quality Reptiles and Equipment: The Reptile Hotel is committed to providing healthy, beautiful reptiles and high-quality equipment. This commitment is reflected in customer satisfaction with the animals purchased and the robust construction of custom vivariums, even if delivery times can sometimes vary.

• Support for New and Experienced Owners: Whether you're a first-time reptile owner building your initial terrarium or an experienced keeper looking for specific supplies, the store caters to all levels of expertise, offering tailored advice and products.

Address: 20, Harraton Terrace, Durham Rd, Birtley, Chester-le-Street DH3 2QG, UK

Phone: 0191 411 1635

Mobile Phone: +44 191 411 1635

For residents in England, particularly within the North East region of the United Kingdom, The Reptile Hotel stands out as an indispensable resource for all things reptile-related. Its specialised focus means that unlike general pet shops, locals can rely on a depth of knowledge and a range of products specifically curated for the unique needs of reptiles. This ensures that whether you're a seasoned reptile keeper or considering bringing your first scaly friend into your home, you'll find accurate, up-to-date advice and suitable supplies. The dedicated team's passion for reptiles translates into a supportive environment where questions are welcomed, and guidance is freely given, helping to foster responsible pet ownership within the community.

The convenience of its location in Birtley, Chester-le-Street, further enhances its suitability for local users. Easy accessibility by car and public transport means that acquiring essential supplies, seeking advice, or selecting a new pet is a straightforward process, saving valuable time and effort. While the store aims to provide excellent service for custom orders, the overall commitment to quality and customer satisfaction remains a core principle, making it a trusted destination. The ability to source healthy animals and high-quality, pre-made or custom-fitted vivariums, complete with necessary electrics, simplifies the often complex process of setting up a new reptile habitat.

Ultimately, The Reptile Hotel fills a vital niche for the local community by providing a focused, knowledgeable, and caring environment for reptile enthusiasts. Its commitment to the well-being of animals, combined with a comprehensive offering of products and services, makes it the ideal choice for anyone in the region seeking to provide the best possible care for their reptilian companions. For a truly specialised and reliable pet store experience centered around reptiles, The Reptile Hotel is undoubtedly the go-to destination for locals.

The Reptile Hotel

20, Harraton Terrace, Durham Rd, Birtley, Chester-le-Street DH3 2QG, UK