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Lanes Vets

4-5, Dimples Veterinary Practice, Lake Enterprise Court, Caton Rd, Lancaster LA1 3NX, UK

4.0
Just spoke to a receptionist about bringing a badly injured stray cat in that I'm willing to make sure gets treated, pay for treatment and foster until better. She was extremely unhelpful, stating they have protocols for stray cats and can't help if it isn't my animal. Basically saying we will scan for a chip to see if it belongs to anyone and then nurses will have follow, (mysterious protocols), if it doesn't have a chip, (no further information provided when I queried what the protocols are). She also, told me that it won't go away if I keep feeding it, (thanks for the tip). This is a badly wounded animal that I am trying to find help and this woman was extremely unknowledgeable, unhelpful and condescending. I understand there are steps to go through for a stray animal as I'm not an idiot, even though treated like one. I have rescued and supported many stray animals and have never been treated with such dismissal. I'm sure this is not reflective of the wonderful things I have heard about this vets. I am reluctant to bring my own animals here and have to deal with this person. I advise finding a more caring and professional receptionist. - Charlotte Elise Riley
Lanes Vets Overview Photos Intro Location Reviews

Lanes Vets Photos

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Lanes Vets Introduce

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Introduction / Overview

For pet owners across England, finding a veterinary practice that combines expertise with genuine compassion is paramount. When it comes to the health and well-being of our furry, feathered, and scaled companions, we seek a team that treats them as part of our family. In Lancaster, **Lanes Vets** stands out as a dedicated and professional veterinary care provider, committed to offering high-quality medical and surgical services for a wide range of small animals, including cats, dogs, and small mammals. With a focus on comprehensive care and a friendly approach, Lanes Vets aims to be your trusted partner in maintaining your pet's health throughout their life.

Lanes Vets prides itself on a team of highly experienced veterinary professionals, including skilled veterinary surgeons, dedicated veterinary nurses, and supportive receptionists. They share a profound passion for animals and are unwavering in their commitment to providing the best possible care. The practice understands the vital role a pet plays within a family and strives to build long-lasting relationships with clients based on trust, respect, transparency, and excellent veterinary care. This patient-centred approach, combined with modern facilities and advanced medical services, ensures that your pet receives the attention and treatment they deserve.

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Location and Accessibility

Conveniently located in the beautiful town of Lancaster in Lancashire, **Lanes Vets** is easily accessible for residents across the region. The address is: 4-5, Dimples Veterinary Practice, Lake Enterprise Court, Caton Rd, Lancaster LA1 3NX, UK. This location ensures that essential veterinary services are within reach for many local pet owners. Understanding the importance of convenience, Lanes Vets has made efforts to ensure easy access for all clients and their pets. The clinic benefits from an on-site client car park, alleviating concerns about parking in busy areas. Furthermore, the entrance is designed to be accessible for individuals with disabilities, ensuring that everyone can comfortably visit the practice.

Lanes Vets operates not only from its Lancaster branch but also from other locations across Lancashire, including Garstang, Poulton-le-Fylde, and Cottam. This network of practices allows for a broader reach and ensures that more pet owners can benefit from their services. The main Lancaster location, however, serves as a cornerstone for the community, providing a central point for a wide array of veterinary needs. The strategic placement on Caton Road makes it a straightforward journey for those living in and around Lancaster, whether you鈥檙e coming from the town centre or surrounding villages.

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Services Offered

**Lanes Vets** provides a comprehensive suite of veterinary services, designed to cater to the diverse needs of small animals. Their offerings span from routine preventative care to complex medical and surgical interventions, ensuring that your pet receives consistent and high-quality attention at every stage of their life.

  • Routine Health Checks and Vaccinations: Regular wellness examinations are crucial for early detection of potential health issues. Lanes Vets offers thorough health checks and all necessary vaccinations to protect your pet from common diseases, tailored to their specific needs and lifestyle.

  • Pet Health Plans: To help pet owners manage the costs of essential preventative care, Lanes Vets offers VIP Pet Health Plans. These plans include routine health checks, vaccinations, flea control, and worming, often at a significant saving compared to paying for services individually. The Platinum Plan even covers consultation fees.

  • Consultations: Whether it's for a general check-up, a specific concern, or a follow-up, the veterinary team provides detailed consultations, taking the time to understand your pet's history and current condition.

  • Surgical Services: The practice is equipped to perform a wide range of surgical procedures, from routine neutering to more complex soft tissue and orthopaedic surgeries. They prioritise patient safety and comfort throughout the surgical process.

  • Dental Care: Comprehensive dental services are available, including routine scale and polish, extractions, and advice on at-home dental hygiene to prevent periodontal disease and maintain overall health.

  • Diagnostic Imaging: Lanes Vets utilises advanced diagnostic tools such as X-rays, ultrasound scanning, and endoscopy to accurately diagnose conditions and formulate effective treatment plans.

  • In-Patient Facilities: For pets requiring extended care or observation, the clinic offers comfortable and safe in-patient facilities, ensuring continuous monitoring and professional nursing support.

  • Microchipping: Essential for pet identification and reuniting lost pets with their owners, microchipping services are readily available.

  • Flea and Worming Products: A range of effective preventative treatments are offered to protect your pet from common parasites.

  • Nutritional Advice: Expert guidance on appropriate diets and feeding plans is provided to support your pet's optimal health and weight.

  • Euthanasia Services: In the difficult event of needing to say goodbye to a beloved pet, Lanes Vets offers compassionate and supportive euthanasia services.

  • 24-Hour Emergency Service: For out-of-hours emergencies, Lanes Vets provides an emergency service, ensuring that expert care is available when you need it most. They have full access to your pet's records, ensuring continuity of care.

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Features / Highlights

**Lanes Vets** distinguishes itself through several key features and highlights that underscore its commitment to exceptional animal care and client satisfaction.

  • Experienced and Compassionate Team: The practice boasts a highly skilled team of veterinary surgeons, nurses, and support staff who are not only professionally qualified but also deeply passionate about animal welfare. They are known for their kind and compassionate approach, treating every pet as if it were their own.

  • RCVS Practice Standards Awards: Lanes Vets has achieved the Royal College of Veterinary Surgeons (RCVS) Practice Standards Awards, reaching an "Outstanding" level in Client Service, Patient Consultation Service, and Team and Professional Responsibilities. This accreditation speaks volumes about their commitment to high standards of care and client satisfaction.

  • Continuity of Care: As a larger practice with multiple branches, Lanes Vets is structured into smaller teams to ensure continuity of care. This means clients can often request their preferred vet, fostering a familiar and trusting relationship between the veterinary professional, the pet, and the owner.

  • Advanced Facilities and Equipment: The clinics are modern and well-equipped with advanced diagnostic and surgical tools, including K-Laser therapy for pain and wound management, and facilities for ultrasound, radiography, and endoscopy. This ensures accurate diagnoses and effective treatments.

  • Special Interests and Further Qualifications: Several veterinary surgeons within Lanes Vets have special interests and additional qualifications in various specialities, such as dermatology, cardiology, dentistry, soft tissue surgery, and ophthalmology. This allows them to manage complex cases in-house and provide a higher level of specialised care.

  • Dedicated Farm Animal Services: In addition to small animal care, Lanes Vets also has a dedicated farm animal team, providing comprehensive veterinary services for agricultural clients. This demonstrates their broad expertise in animal health across different sectors.

  • Positive Client Feedback: While individual experiences can vary, many clients praise Lanes Vets for their life-saving interventions and the genuine care shown by the staff. One notable review highlights their ability to correct a seriously botched operation from another vet, leading to a happy and healthy recovery for the pet, with the client expressing immense gratitude for their helpfulness and informative approach.

  • Approved Veterinary Nurse Training Practice: Lanes Vets is an Approved Veterinary Nurse Training Practice, providing clinical training and work experience for student veterinary nurses. This commitment to education contributes to the development of future veterinary professionals and ensures the practice stays abreast of the latest advancements.

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Contact Information

If you are in the Lancaster area and seeking professional and caring veterinary services, **Lanes Vets** welcomes new patients. You can reach them through the following contact details:

  • Address: 4-5, Dimples Veterinary Practice, Lake Enterprise Court, Caton Rd, Lancaster LA1 3NX, UK

  • Phone: 01524 67777

  • Mobile Phone: +44 1524 67777

Their team is ready to answer your questions, provide advice, and schedule appointments for your beloved pets. For emergencies, the phone number also serves as a direct line to their 24-hour emergency service, ensuring that help is always available when you need it most.

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Conclusion: Why this place is suitable for locals

**Lanes Vets** offers an outstanding option for pet owners in Lancaster and the wider Lancashire region. Their commitment to providing high-quality, compassionate, and comprehensive veterinary care makes them a highly suitable choice for locals. With a team of experienced professionals, a wide array of services from routine check-ups to advanced surgeries, and modern, well-equipped facilities, they are prepared to handle nearly any veterinary need your pet may have.

The practice's dedication to client service, evidenced by their RCVS "Outstanding" awards, means you can expect clear communication, empathetic interactions, and a focus on building a lasting relationship based on trust. The availability of pet health plans helps make essential preventative care more manageable financially, promoting long-term well-being for your companion. Furthermore, their 24-hour emergency service provides invaluable peace of mind, knowing that expert help is always just a phone call away, with full access to your pet's history for seamless care.

While an isolated negative experience with a receptionist has been noted in feedback, the overwhelming sentiment from many clients points to the vets and nurses themselves being highly competent, caring, and life-saving. The consistent positive reviews highlighting critical interventions and genuine care for animals underscore the overall high standard of clinical care provided at Lanes Vets. For residents seeking a reliable, professional, and genuinely caring veterinary practice for their cherished pets, Lanes Vets represents a commendable choice, committed to ensuring the health and happiness of the animal members of your family.

Lanes Vets Location

Lanes Vets

4-5, Dimples Veterinary Practice, Lake Enterprise Court, Caton Rd, Lancaster LA1 3NX, UK

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