Total Pet

- Vivary Mill, Vivary Way, Colne BB8 9NW

Welcome to Total Pet, a forward-thinking and highly-regarded pet product provider based at Vivary Mill in Colne, Lancashire. While we operate from a physical address, our core strength lies in providing innovative and effective solutions for common pet challenges, making us a vital resource for pet owners not just in Colne and the surrounding Lancashire area, but potentially across the entire United Kingdom through our service model. We understand the joys and occasional frustrations of pet ownership, particularly when it comes to issues like a dog pulling on the lead, and our mission is to offer high-quality, practical products that genuinely make a difference to the daily lives of pets and their human companions.

At Total Pet, we pride ourselves on being more than just a pet supply company. We are a "very genuine company with excellent customer service," as highlighted by our satisfied clients. This commitment to going "above and beyond" to answer and resolve queries "in an extremely prompt and efficient manner" sets us apart. Our focus is on offering solutions that are "very well made with a design that actually works," providing real relief for common behavioural issues in pets, particularly dogs. We believe that a happy pet makes for a happy owner, and our products are designed with both comfort and effectiveness in mind, ensuring a harmonious relationship between you and your animal companion.

The overwhelming enthusiasm from our real customers is a testament to the efficacy of our key products. One owner of three Dalmatians, including one who "pulls like a train," unequivocally stated that our lead is "the only lead that has actually successfully worked and stopped him pulling." Another customer, whose 11-month-old German Shepherd was "pulling big time on a no pull harness," found "what a difference it made" with our figure 8 lead, leading to "a long and enjoyable walk." These genuine experiences underscore our dedication to quality, functionality, and, most importantly, results that enhance the lives of pets and their owners.

Total Pet is based at Vivary Mill, Vivary Way, Colne, BB8 9NW, UK. Colne is a historic market town in Lancashire, England, known for its textile heritage and convenient location within the county. Vivary Way is a well-established industrial and commercial area, making the premises relatively easy to find.

While Total Pet's primary operation, based on customer reviews, seems to focus on product sales, potentially online or via dispatch from this location, a physical presence at Vivary Mill indicates a well-established base of operations. For local customers in Colne and surrounding towns such as Nelson, Burnley, Skipton, and Keighley, this address provides a clear geographical anchor for the company. Access to Vivary Way is generally good via local road networks, and commercial/industrial areas often provide ample parking facilities, which would be convenient for any direct customer interactions, such as product collections if offered, or for general business operations. The presence within a commercial mill setting suggests a professional and well-organised operational base, capable of managing product development, inventory, and customer service efficiently.

Services Offered (based on provided information and typical operations of such a business):

• **Specialised Pet Product Sales:** Primarily focused on offering unique and highly effective pet products, such as the acclaimed figure 8 lead designed to stop dogs from pulling.
• **Innovative Lead & Harness Solutions:** Development and provision of pet restraint systems that offer superior control and comfort for dogs prone to pulling.
• **Excellent Customer Service:** Dedicated support to answer queries, provide product information, and resolve any issues promptly and efficiently, often going "above and beyond" for customer satisfaction.
• **Product Guidance and Advice:** Assisting pet owners in choosing the most suitable products for their specific pet's needs and behavioural challenges.
• **High-Quality Product Manufacturing/Sourcing:** Commitment to providing well-made and durable pet products.
• **Direct-to-Customer Sales:** Facilitating purchases directly from the company, whether online or potentially through direct collection from the Colne address (subject to their specific operational model).
• **Problem-Solving Pet Solutions:** Focusing on creating products that address common behavioural or training difficulties experienced by pet owners.

Features / Highlights:

• **Highly Effective Products:** Demonstrated success in resolving common issues like dog pulling, with genuine customer testimonials attesting to the efficacy of products like the figure 8 lead.
• **"Design That Actually Works":** Products are praised for their functional and intelligent design, providing tangible results where other solutions have failed.
• **Exceptional Customer Service:** Repeatedly highlighted as "excellent" and "above and beyond," with specific mention of prompt, efficient, and helpful responses from staff like Elliot.
• **Genuine Company:** Customers perceive the company as trustworthy and authentic, fostering confidence in their purchases.
• **High-Quality Manufacturing:** Products are described as "very well made," indicating durability and reliability.
• **Direct Impact on Pet & Owner Well-being:** The products significantly improve the quality of walks and overall interaction between pets and owners by addressing pulling behaviour effectively.
• **Solution-Oriented Approach:** Focus on providing practical, effective solutions to common pet challenges rather than just selling generic items.
• **Strong Customer Recommendation:** Customers explicitly state they "would definitely not hesitate to recommend both the company and its products."
• **Based in Colne, UK:** A clear physical presence providing a local point of contact and operational base within Lancashire.

Contact Information:

Address: Vivary Mill, Vivary Way, Colne BB8 9NW, UK

Phone: 07398 342289

Mobile Phone: +44 7398 342289

For locals in Colne, Lancashire, and indeed pet owners across the wider UK seeking effective solutions for common dog behaviours, Total Pet is an exceptionally suitable and highly recommended choice. The overwhelming evidence from genuine customer reviews speaks volumes about the practical efficacy of their products, particularly the acclaimed figure 8 lead that has successfully stopped even the most persistent pullers. This is not just a pet store selling products; it's a company offering tangible, tried-and-tested solutions that genuinely improve the daily lives of dogs and their owners.

Beyond the product itself, the consistent praise for "excellent customer service" and the commendation of staff like Elliot for going "above and beyond" to resolve queries, underscores a business that truly values its customers. This level of support and genuine care fosters immense trust, making Total Pet a reliable partner in your pet care journey. Whether you're in Colne and seeking a local business with a strong reputation, or anywhere in the UK looking for a product that finally delivers on its promise, Total Pet stands out as a "very genuine company" with high-quality offerings that will enhance your experience with your beloved animal companion.

Total Pet

Vivary Mill, Vivary Way, Colne BB8 9NW, UK