Pets at Home Burnley

- 2, Anchor Retail Park, Active Way, Burnley BB11 1BS

For pet owners across England, particularly those in the bustling town of Burnley and the wider Lancashire area, having a reliable and comprehensive pet store is a true convenience. It’s about more than just finding pet food; it’s about accessing a wide range of products, receiving informed advice, and benefiting from valuable in-store services that support the well-being of our beloved animal companions. Pets at Home Burnley stands as a prominent destination for all things pet-related, offering a familiar and trusted name in the pet care industry. This detailed article will explore what makes Pets at Home Burnley a suitable choice for local pet owners, from its accessible location and diverse product range to its popular in-store services, such as the Groom Room and pet tag engraving. We will delve into the customer experience, highlighting the friendly and helpful staff who are dedicated to assisting pet parents. Whether you're looking for everyday essentials, specialised advice, or convenient grooming services, read on to discover why Pets at Home Burnley could be your ideal local partner in caring for your pets.

Pets at Home Burnley is a well-established and recognisable name in the pet retail landscape across the UK, providing a comprehensive solution for a wide array of pet needs. As part of a larger national chain, this Burnley branch benefits from the extensive product lines and operational standards associated with the Pets at Home brand. However, what truly defines this specific store, as highlighted by local reviews, is its commitment to creating a welcoming and helpful environment. Customers consistently commend the "lovely friendly staff" who "always have time to help" and are "always happy to help and give advice." This personalised approach ensures that despite being part of a large network, the Burnley store maintains a strong sense of community and customer care. The store is noted for being "clean and well maintained," which contributes significantly to a pleasant shopping experience for both pets and their owners. While some reviews mention a "moderate choice of supplies" directly in-store, the seamless integration with their online platform means customers always have the "option of purchasing online for items unavailable in store," offering an expansive inventory that complements the physical selection. Furthermore, recent refurbishments have enhanced the store's offerings, introducing dedicated services like a Groom Room, a dedicated fish section, and a convenient pet tag engraving service, solidifying its position as a multi-faceted pet care hub for the Burnley community and beyond.

Pets at Home Burnley is conveniently located at 2, Anchor Retail Park, Active Way, Burnley BB11 1BS, UK. This placement within the Anchor Retail Park is a significant advantage for accessibility. Retail parks are specifically designed for ease of access and convenience, typically offering ample parking facilities. For customers travelling by car, the store’s location on Active Way, a well-known route in Burnley, ensures straightforward navigation and minimal hassle with parking, even when making larger purchases. Burnley itself is a well-connected town in Lancashire, making it easily reachable from surrounding villages and towns across the region. The Anchor Retail Park is usually served by local public transport, including bus routes, providing a viable option for those who prefer not to drive. This ensures that a broad spectrum of pet owners in the area can reach the store with ease. The strategic location within a retail park environment also means that customers can often combine their visit to Pets at Home with other shopping needs, making it a time-efficient and practical destination for busy individuals. This blend of prominent location and excellent accessibility firmly establishes Pets at Home Burnley as a highly convenient choice for the local community's pet care requirements.

Pets at Home Burnley offers a wide array of services designed to cater to various pet needs, beyond just selling products. These services include:

• Extensive Pet Supply Retail: The store provides a broad range of products for popular pets including dogs, cats, small animals (e.g., rabbits, guinea pigs, hamsters), fish, and reptiles. This includes food, treats, toys, bedding, grooming products, health supplements, and accessories.
• In-Store Groom Room: A recently refurbished feature, the Groom Room offers professional grooming services for dogs. This typically includes services like bathing, brushing, blow-drying, clipping, and styling.
• Fish and Aquatic Section: The store has a dedicated area for fish, offering a selection of aquatic animals, tanks, and all necessary supplies for setting up and maintaining aquariums.
• Pet Tag Engraving Service: Customers can get personalised pet ID tags engraved in-store, an essential service for pet safety and legal compliance.
• Online Purchase Integration (Click & Collect): While the physical store offers a moderate selection, customers can purchase a wider range of items online through the Pets at Home website and either have them delivered or collect them in-store.
• Expert Advice and Support: The staff are consistently praised for being friendly, helpful, and knowledgeable, providing advice on pet care, product suitability, and general well-being. Services like free harness fitting, free weight checks, and nutrition consultations are often available.
• Adoption Centre: Many Pets at Home stores host adoption centres for small animals, offering opportunities to rehome pets in need.
• Vet and Vets for Pets Partnership: While not explicitly stated for this exact branch, Pets at Home typically partners with Vets for Pets practices, often located within or adjacent to their stores, providing convenient veterinary care.

Pets at Home Burnley boasts several key features and highlights that enhance its appeal to pet owners in the local community:

• Friendly and Helpful Staff: This is a consistently praised highlight. Customers repeatedly mention the "lovely friendly staff" who are "always happy to help and give advice" and "always have time to help." This human element significantly elevates the shopping experience.
• Clean and Well-Maintained Store: The store's cleanliness and good maintenance contribute to a pleasant and comfortable environment for both customers and their pets.
• Recently Refurbished Facilities: The recent refurbishment indicates a commitment to modernising and improving the customer experience, introducing enhanced sections and services.
• In-Store Groom Room: The addition of a Groom Room provides a convenient, professional service for dog owners, allowing them to combine their shopping with their pet’s grooming needs.
• Dedicated Fish Section: The presence of a fish section caters to aquatic enthusiasts, offering live fish and the necessary supplies to maintain healthy aquariums.
• Convenient Pet Tag Engraving: This on-site service provides immediate access to essential safety items for pets, offering peace of mind for owners.
• Seamless Online Integration: The option to purchase items online and collect them in-store, or have them delivered, expands the available product range beyond what is physically stocked, offering maximum choice and convenience.
• Reputable National Brand: Being part of the Pets at Home group provides customers with the assurance of quality products and adherence to established industry standards.

For more information, to inquire about products or services, or to book an appointment for grooming, you can contact Pets at Home Burnley using the following details:

Address: 2, Anchor Retail Park, Active Way, Burnley BB11 1BS, UK

Phone: 01282 425403

Mobile Phone: +44 1282 425403

The store's typical opening hours are Monday to Friday: 09:00 - 19:00, Saturday: 09:00 - 18:00, and Sunday: 10:00 - 16:00. The Groom Room may have slightly different closing times.

In conclusion, Pets at Home Burnley stands as an excellent and highly suitable destination for pet owners throughout Burnley and the surrounding areas of Lancashire, England. Its location within the easily accessible Anchor Retail Park, coupled with ample parking, makes it a convenient choice for any pet-related errands. What truly makes this store shine, however, is the consistent praise for its "lovely friendly staff" who are always willing to "help and give advice." This commitment to customer service, combined with a clean and well-maintained environment, ensures a pleasant and supportive shopping experience. The recent refurbishments have significantly enhanced its offerings, notably with the addition of a professional Groom Room and a dedicated fish section, broadening its appeal to a wider range of pet enthusiasts. While the in-store product selection is noted as moderate, the seamless integration with Pets at Home's extensive online inventory ensures that customers always have access to everything they might need, with convenient click-and-collect options. For locals in England seeking a reliable, well-stocked pet store that offers not just products but also valuable services and genuinely helpful advice, Pets at Home Burnley is a top recommendation. It serves as a comprehensive and trustworthy partner in caring for the health and happiness of their beloved pets.

Pets at Home Burnley

2, Anchor Retail Park, Active Way, Burnley BB11 1BS, UK