Pets at Home York

- Clifton Moor Centre, 4 Stirling Rd, York YO30 4XZ

For pet owners across England, especially those residing in the vibrant city of York and its surrounding areas, finding a reliable and comprehensive pet store that caters to every aspect of their animal companion's needs is essential. Pets at Home York, located in the bustling Clifton Moor Centre, is more than just a place to buy pet food; it's a complete ecosystem designed to support the health, happiness, and well-being of your beloved pets. From furry friends to feathered companions and aquatic wonders, this store aims to provide everything a pet owner in the United Kingdom could possibly need.

Pets at Home is a well-recognised and leading pet care specialist throughout the UK, and their York branch upholds this reputation by offering a practical, friendly, and engaging experience for customers. Their philosophy centers on putting pets first, aiming to be a one-stop shop for all pet care requirements, including diet, lifestyle, grooming, and veterinary services. This integrated approach means that whether you're welcoming a new puppy into your home, seeking expert advice on nutrition for your cat, or needing a quick nail trim for your rabbit, Pets at Home York strives to provide solutions under one convenient roof.

The store's commitment extends to offering a wide array of products alongside valuable in-store services, ensuring that pets and their owners receive comprehensive support. This overview will delve into the specifics of what makes Pets at Home York a go-to destination for local pet enthusiasts, highlighting their location, the diverse range of services, and the customer-centric approach that sets them apart.

Pets at Home York is conveniently located at Clifton Moor Centre, 4 Stirling Road, York YO30 4XZ, UK. The Clifton Moor Centre is one of York's major retail parks, known for its accessibility and ample parking facilities, making it an ideal destination for shoppers across the city and wider North Yorkshire region.

The strategic placement within Clifton Moor Centre means that the store is easily reachable by car from various parts of York and beyond. The retail park is well-signposted and benefits from excellent road links, including proximity to the A1237 (York Outer Ring Road), which connects to other major routes like the A19 and A59. This ensures a smooth journey for those travelling from neighbouring towns and villages. The presence of extensive, free parking at Clifton Moor Centre is a significant advantage, allowing customers to shop at leisure without the worry of parking fees or limited spaces. For those using public transport, Clifton Moor Centre is typically served by local bus routes that connect to York city centre and residential areas, providing a viable option for accessibility. This combination of a prominent location within a popular retail hub and convenient access makes Pets at Home York highly accessible for the vast majority of pet owners in the area, whether they're popping in for a quick item or planning a comprehensive shopping trip.

Pets at Home York offers a comprehensive array of products and services designed to cater to nearly every aspect of pet ownership. Their offerings extend far beyond typical retail, aiming to provide an integrated pet care experience:

• Pet Food & Treats:

  A massive selection of food for all types of pets, including dry, wet, raw, and specialised dietary options, along with a wide range of treats for training and enjoyment. This includes leading brands and their own exclusive lines.

• Pet Accessories & Supplies:

  This covers everything from beds, crates, carriers, and travel accessories to collars, harnesses, leads, and pet tags. There's also a vast selection of toys for various pet types, catering to different play styles and sizes.

• Flea, Tick & Wormers:

  Over-the-counter and potentially licensed veterinary medicines for parasite control, with staff often available to advise on suitable products.

• Pet Housing & Habitats:

  Supplies for housing various pets, including aquariums for fish, cages for small animals like rabbits and guinea pigs, and terrariums for reptiles (though the specific range of live animals sold may vary by store and licensing).

• Click & Collect Service:

  A super-fast service allowing customers to order and pay online, with items ready for collection in as little as one hour, or delivered to the store if not immediately in stock.

• Free Help and Advice:

  Knowledgeable colleagues are available to assist with various queries, from selecting the right food to checking fish tank water safety and advising on puppy socialisation.

• Free Harness Fitting:

  Expert staff can help fit harnesses correctly to ensure comfort and safety for dogs.

• Free Weight Checks:

  Services to help monitor a pet's weight and provide advice on maintaining a healthy weight.

• Nutrition Consultations:

  Guidance from trained staff on optimal nutrition for different pet types and health conditions.

• Dog Self-Wash:

  Dedicated facilities where owners can wash their dogs themselves, often with professional equipment, reducing mess at home.

• Adoption Centre:

  Many Pets at Home stores, including potentially the York branch, house an in-store adoption centre, often in partnership with local charities, helping rehome small animals.

• Pets In-Store:

  While not all stores sell all types of pets, Pets at Home typically offers fish, small rodents (e.g., hamsters, gerbils), and sometimes birds.

• Carry to Car Service:

  Staff assistance for customers with large or heavy purchases, helping them get items to their vehicle.

• Vets4Pets (Co-located):

  Many Pets at Home stores have a Vets4Pets veterinary practice located within or adjacent to them. This provides full veterinary care, from preventative health checks and vaccinations to surgical procedures, making integrated pet care highly convenient. (Note: It is important for specific store to have a Vets4Pets branch).

• Pets Grooming (Co-located):

  A growing network of grooming salons within or near Pets at Home stores offers full dog grooming, baths, microchipping, and nail clipping services. (Note: It is important for specific store to have a Pets Grooming branch).

Pets at Home York distinguishes itself through several key features and highlights that contribute to its popularity and suitability for local pet owners in England:

• Exceptional Customer Service:

  Repeatedly highlighted in customer reviews, the store is praised for its "very best customer service." An example vividly illustrates this: "I bought a cat scratching station the day before. Unfortunately, I was unable to build it due to the instructions not being very clear. I rang up for advice and Jamie let me swap mine for their display model to save me waiting. He helped me to and from the car with both products. No complaining whatsoever. Nothing is too much trouble at this branch." This demonstrates a proactive, problem-solving, and genuinely helpful attitude from the staff.

• Extensive Product Selection:

  The store boasts a "massive selection of toys" and a "great reduction on many soft toys," indicating a wide variety of products catering to different needs and budgets. This ensures customers can find everything from essential food and bedding to fun accessories and treats.

• Well-Kitted Out Store:

  Described as "well kitted out," this suggests the store is well-organised, fully stocked, and provides a pleasant shopping environment. A "shop full of customers" also indicates its popularity and capacity to serve a large volume of patrons.

• Integrated Pet Care Ecosystem:

  Beyond retail, Pets at Home's business model often includes co-located Vets4Pets practices and grooming salons (confirmation for this specific branch needed, but it is a common Pets at Home feature). This creates a convenient "one-stop shop" where pet owners can purchase supplies, get grooming services, and access veterinary care, streamlining their pet care routine.

• Knowledgeable and Helpful Colleagues:

  The company's general ethos involves having "knowledgeable colleagues" who can "help them select the right food for their pet, help test the water is safe for their fish tank, help socialise a new puppy - and much much more." This points to a well-trained staff ready to offer valuable advice.

• Commitment to Accessibility and Convenience:

  Services like "Click & Collect" and "Carry to Car Service" are designed to make the shopping experience as easy and efficient as possible, catering to busy pet owners.

• Focus on Pet Welfare:

  The overall company mission of "putting pets first" permeates their operations, from product selection to advice and in-store services like free weight checks and harness fitting, all aimed at enhancing pet well-being.

To connect with Pets at Home York, please use the following contact details:

Address: Clifton Moor Centre, 4 Stirling Rd, York YO30 4XZ, UK

Phone: 0345 600 3715

Mobile Phone: +44 345 600 3715

Opening Hours:

• Monday: 09:00 - 20:00
• Tuesday: 09:00 - 20:00
• Wednesday: 09:00 - 20:00
• Thursday: 09:00 - 20:00
• Friday: 09:00 - 20:00
• Saturday: 09:00 - 19:00
• Sunday: 10:00 - 16:00

For specific service bookings, such as grooming or Vets4Pets appointments (if applicable at this location), it is advisable to check their website or call the relevant department directly.

For pet owners in England, particularly those residing in York and the surrounding areas, Pets at Home York in Clifton Moor Centre is an undeniably suitable and highly recommended destination for all their pet care needs. The compelling customer reviews paint a vivid picture of a store that excels in customer service, with staff members like Jamie going above and beyond to ensure a positive experience, demonstrating that "Nothing is too much trouble at this branch." This level of dedicated assistance is invaluable for any customer, especially when dealing with pet-related purchases or concerns.

Beyond the exemplary service, the store offers a "massive selection of toys" and other products, ensuring that every pet's needs—from basic sustenance to playful enrichment—are met. The well-organised and fully stocked environment, coupled with convenient features like Click & Collect and carry-to-car service, makes shopping for pets a stress-free and enjoyable experience. Furthermore, as a branch of the wider Pets at Home group, customers benefit from access to a broad range of pet care services, potentially including in-store grooming and veterinary care via co-located Vets4Pets practices, providing a truly comprehensive solution for local pet owners. For anyone in the York region seeking a pet store that combines a vast product range with outstanding customer care and convenient services, Pets at Home York stands out as a premier choice.

Pets at Home York

Clifton Moor Centre, 4 Stirling Rd, York YO30 4XZ, UK