Jollyes - The Pet People York Introduce
For pet owners across York and its surrounding communities, finding a reliable and well-stocked pet store that understands the unique needs of their animal companions is essential. Jollyes - The Pet People York, conveniently located at Monks Cross Shopping Park, has established itself as a key destination for all things pet-related. This store aims to provide a comprehensive shopping experience, offering a wide array of products, knowledgeable staff, and a welcoming atmosphere where pets are not just tolerated, but truly embraced.
Jollyes, a well-known name in the UK pet retail sector, brings its commitment to quality and customer service to the heart of York. While some might describe it as "not a huge store," the focus here is clearly on quality over sheer size, ensuring that customers can find what they need without feeling overwhelmed. The store is designed to be a hub for pet parents, whether they are seeking the perfect food, a new toy, comfortable bedding, or expert advice on pet care.
The ethos at Jollyes - The Pet People York revolves around being "the Pet People" – a promise to offer not just products, but genuine care and understanding for animals. This dedication is reflected in the friendly interactions customers often experience, making each visit a pleasant and productive one for both humans and their furry, feathered, or scaled friends.
Jollyes - The Pet People York is strategically situated within the bustling Monks Cross Shopping Park, at Monks Cross Drive, Huntington, York YO32 9GX, UK. This location offers significant advantages in terms of accessibility for local residents and those from further afield. Monks Cross Shopping Park is a well-established retail hub on the outskirts of York, known for its ease of access and ample facilities.
For drivers, the shopping park provides extensive free parking, which is a major convenience, particularly when purchasing bulky items like large sacks of pet food or cat litter. Customers have noted the need for a £1 coin for trolleys, which is a helpful tip for those planning larger purchases. The ample parking space means less hassle and more time to browse for your pet's needs.
The shopping park is also well-served by public transport. Regular bus routes typically run through the park, and there are often Park and Ride facilities nearby connecting to York city centre. This makes Jollyes - The Pet People York accessible even for those who prefer not to drive. The overall layout of Monks Cross Shopping Park is generally flat and on one level, contributing to ease of navigation for all visitors. This convenient location ensures that the best in pet supplies and advice are within easy reach for the vibrant community of pet lovers in York and the wider North Yorkshire area.
Jollyes - The Pet People York provides a comprehensive array of products and services catering to a diverse range of pets. Their aim is to be a one-stop shop for all your animal companions' needs. Based on general Jollyes offerings and customer insights, you can expect the following:
- Pet Food and Treats: A wide selection for dogs, cats, rabbits, fish, and wild birds, including specialised diets, raw food options (often with a dedicated frozen "shop-in-shop"), and an extensive variety of treats. The store is known for competitively priced cat litter and offers value, with some customers finding their cat food cheaper than at supermarkets.
- Pet Bedding and Accessories: From comfortable beds and blankets to collars, leads, harnesses, and carriers for various animals.
- Toys: An extensive range of toys designed to entertain and stimulate pets of all sizes and species.
- Health and Hygiene Products: Including grooming supplies, supplements, and treatments for common ailments like fleas and worms.
- Wild Bird Care: Notably, a "Bird Bar Peck n Mix" is a popular feature, allowing customers to choose various bird seeds and foods in different pot sizes, offering a cost-effective and customisable option for wild bird enthusiasts.
- Small Animal Supplies: Everything from bedding and food for rabbits and guinea pigs to cages and accessories.
- Aquatics: Products for fish, including food and tank accessories.
- Community Pet Clinic: Jollyes York hosts a community pet clinic, providing affordable veterinary services such as vaccinations and microchipping. This service requires an appointment and offers convenient, local care for basic veterinary needs.
- Pet Club Loyalty Programme: Customers can join the Pet Club for free, offering price reductions on certain marked items, making it more cost-effective for regular purchases.
- Click and Collect Service: For added convenience, customers can order and pay for products online and collect them from the York store, often within as little as one hour.
- Price Match Guarantee: Jollyes aims to offer competitive pricing, with a website price match guarantee, ensuring customers get the best value whether shopping online or in-store.
Jollyes - The Pet People York stands out for several features and highlights that enhance the customer experience and cater effectively to pet owners' needs.
- Friendly and Helpful Staff: A recurring theme in customer feedback is the exceptional quality of the staff. Reviewers consistently praise the "lovely, friendly, very helpful staff" who "genuinely care." They are noted for taking the time to explain things, offering expert advice, and creating a welcoming atmosphere. This personal touch is a significant draw, making visits more pleasant and informative.
- Bird Bar Peck n Mix: This innovative concept is a particular highlight for wild bird enthusiasts. It allows customers to customise their bird food mix by selecting from various seeds and foods dispensed into chosen pot sizes, offering both flexibility and value.
- Pet Club Loyalty Programme: The no-cost Pet Club offers tangible benefits, including price reductions on selected items, making it worthwhile for regular shoppers and helping to make pet care more affordable.
- Competitive Pricing: While some large chains might be perceived as expensive, Jollyes York is noted for offering "very reasonably priced cat litter" and even cheaper cat food than supermarkets for Pet Club members. This commitment to value is a significant advantage for budget-conscious pet owners.
- Pet-Friendly Environment: The store welcomes pets, which is a fantastic feature for dog owners especially, allowing them to bring their companions along for the shopping experience. This can also help in fitting new collars or harnesses directly in-store.
- Carry-to-Car Service: For those purchasing heavy items like large bags of food or litter, the offer of a "carry to car" service by staff demonstrates a commitment to customer convenience and service beyond the till.
- Community Pet Clinic: The presence of an affordable, appointment-based pet clinic within the store for basic veterinary needs like vaccinations and microchipping is a major convenience, integrating essential health services with retail shopping.
To get in touch with Jollyes - The Pet People York, please use the following contact details:
Address: Monks Cross, Shopping Park, Monks Cross Dr, Huntington, York YO32 9GX, UK
Phone: 01904 239049
Mobile Phone: +44 1904 239049
It's recommended to check their official website or call directly for the most up-to-date opening hours, especially around public holidays, and to book appointments for the Community Pet Clinic.
Jollyes - The Pet People York is an excellent choice for local pet owners in and around the York area, offering a compelling blend of convenience, value, and dedicated service. Its location at Monks Cross Shopping Park provides easy accessibility and ample parking, which is invaluable when transporting pets or large purchases. The comprehensive range of products for various animals, from everyday essentials like food and bedding to specialised items and unique offerings like the "Bird Bar Peck n Mix," ensures that most pet owners will find what they need.
While one review mentioned a temporary stock issue, the overwhelming sentiment from customers highlights the exceptionally friendly, helpful, and caring nature of the staff. This human element is crucial, as it provides invaluable advice and fosters a trusting relationship between the store and its patrons. The added benefits of the free Pet Club, competitive pricing, and the convenient in-store Community Pet Clinic further cement Jollyes York's position as a suitable and beneficial resource for the local community. For anyone looking for a pet store that offers more than just products – a place with genuine passion for animals and a commitment to customer satisfaction – Jollyes - The Pet People York is undoubtedly worth the visit.
Jollyes - The Pet People York Details
Service options
- Delivery
- In-store pickup
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Jollyes - The Pet People York Photos










Jollyes - The Pet People York Location
Jollyes - The Pet People York
Monks Cross, Shopping Park, Monks Cross Dr, Huntington, York YO32 9GX, UK
Jollyes - The Pet People York Reviews
price
★ 5★ 4★ 3★ 2★ 1Not a huge store but has lovely, friendly, very helpful staff. Food, toys, bedding and various accessories for your cats, dogs, rabbits, fish, wild birds. I especially liked the Bird Bar Peck n Mix. Very good idea. Various bird seeds and food in plastic dispensers; you select the pot size you want and fill it up. Very reasonably priced cat litter. You can also join their Pet Club at no cost, just give your details at the till when you pay, then for certain marked items you get a reduction on prices. My cat food works out cheaper here than at the supermarkets, so it's worth the drive out. Small store, lovely staff, had the products I wanted at good price so win win for me. Recommended and will be visiting again. (£1 coin needed for trolley if you're purchasing heavy sacks of bird food or cat litter.)
January 04 · Photos Only as G Maps deletes reviewsWent today for dog food, to be told out of stock, manager said a month ago they never run out, when he was encouraging me to change my dogs onto the food, wish I had not believed him, will be changing them onto pets at home as they are more reliable,,
February 22 · Bev ArnettGreat clean store and friendly staff. Thanks to the young man on the till for his incredible customer service!
October 04 · Harriet F.Friendly staff. I wouldn’t say it’s a premium offering or extensive range of goods, but very good for the price and location.
October 06 · George Saul- March 12 · Sam
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