Vets Now Peterborough Photos










Vets Now Peterborough Introduce
When it comes to the health and well-being of our beloved pets, emergencies can happen at any time, often outside of regular veterinary surgery hours. This is where dedicated emergency veterinary services become absolutely invaluable. For pet owners in Peterborough and the surrounding areas, Vets Now Peterborough stands as a crucial resource, providing expert and compassionate emergency and out-of-hours veterinary care. Specialising in critical situations, Vets Now Peterborough ensures that your cherished animal companions receive prompt and professional attention when they need it most, offering peace of mind during stressful times. Their commitment is to bridge the gap when your regular daytime vet is closed, providing a safety net for unexpected illnesses or injuries.
Vets Now operates as a nationwide network of emergency veterinary clinics and hospitals, exclusively dedicated to providing out-of-hours care. This focus allows them to specialise in emergency medicine, equipping their teams with the specific skills and resources required for critical cases. For the local community in Peterborough, this means having access to highly trained emergency veterinarians and nurses who are prepared to handle a wide range of urgent medical situations, from sudden illnesses to traumatic injuries. Their service is designed to complement, not replace, your primary veterinary care, working in conjunction with your usual vet to ensure continuity of care once normal hours resume.
Vets Now Peterborough is conveniently situated at 32 Papyrus Road, Peterborough, PE4 5BH, UK. This location has been strategically chosen to offer ease of access for pet owners residing within Peterborough and the wider Cambridgeshire region. Papyrus Road is part of a well-established industrial and commercial area, which typically benefits from good road networks, facilitating swift travel, especially crucial during emergency situations. The clinic’s positioning ensures it is relatively easy to find, even in unfamiliar or stressful circumstances, reducing travel time when every minute counts for a pet in distress. Its proximity to major road arteries allows for efficient access from various parts of Peterborough, as well as neighbouring towns and villages.
Accessibility is a key factor for any emergency service, and Vets Now Peterborough aims to be readily reachable. For those travelling by car, the clinic's location on Papyrus Road should offer straightforward navigation, and ample parking facilities are generally available in such areas, easing the arrival process. While public transport options might be more limited during late-night or early-morning hours, the primary method of transport for pet emergencies is typically by private vehicle or taxi, for which the location is well-suited. Pet owners should familiarise themselves with the route beforehand, especially if they anticipate needing out-of-hours veterinary assistance, to minimise any potential delays during an emergency.
Emergency Consultations: Immediate assessment and diagnosis of urgent pet health concerns.
Critical Care: Intensive care for seriously ill or injured animals, including stabilisation and ongoing monitoring.
Emergency Surgery: Surgical interventions for conditions requiring immediate attention, such as wound repair, foreign body removal, or internal injuries.
Diagnostic Imaging: Access to essential diagnostic tools like X-rays and ultrasound to quickly identify internal issues.
In-house Laboratory: Rapid blood tests and other laboratory analyses for quick and accurate diagnosis.
Pain Management: Administration of appropriate pain relief to ensure comfort for pets in distress.
Fluid Therapy: Intravenous fluid administration for dehydration, shock, or other conditions.
Hospitalisation: Overnight and extended hospitalisation for pets requiring continuous observation and treatment.
Out-of-Hours Service: Dedicated veterinary care specifically for evenings, weekends, and bank holidays when regular veterinary practices are closed.
Triage and Stabilisation: Initial assessment and stabilisation of emergency cases to prepare pets for further treatment.
Dedicated Emergency Care: Unlike general practices that offer emergency services alongside routine appointments, Vets Now Peterborough focuses exclusively on out-of-hours emergency and critical care. This specialisation means their entire team, facilities, and equipment are geared towards handling urgent situations, ensuring a high level of preparedness and expertise.
Highly Skilled Veterinary Team: The clinic is staffed by experienced emergency veterinarians and veterinary nurses who are specifically trained in emergency medicine and critical care. Their expertise is vital in rapidly assessing and treating complex and time-sensitive conditions.
State-of-the-Art Facilities: Vets Now Peterborough is equipped with modern diagnostic and treatment facilities essential for emergency care. This includes advanced imaging equipment, an in-house laboratory for rapid results, and dedicated surgical suites, enabling comprehensive care under one roof.
Compassionate and Understanding Approach: As highlighted in customer reviews, the staff at Vets Now are often praised for their empathy and kindness, particularly during highly stressful times for pet owners. They understand the emotional toll of a pet emergency and strive to provide supportive and clear communication.
Rapid Response and Efficiency: Customer testimonials often commend the speed and efficiency of their service, from the initial phone call to the pet being seen. This swift response is critical in emergency situations, potentially improving outcomes for pets.
Collaborative Care: Vets Now works in partnership with local daytime veterinary practices. They ensure that your pet’s emergency care details are communicated back to your regular vet, facilitating a seamless transition for ongoing treatment and follow-up care.
Address: 32 Papyrus Rd, Peterborough PE4 5BH, UK
Phone: 01733 601514
Mobile Phone: +44 1733 601514
For pet owners in Peterborough and the surrounding areas of England, Vets Now Peterborough represents an indispensable component of comprehensive pet care. Its suitability for locals stems from several critical factors that address the unique challenges of pet emergencies. Firstly, its dedicated out-of-hours service ensures that no pet is left without professional medical attention during evenings, weekends, or public holidays. This round-the-clock availability provides an essential safety net, offering peace of mind to pet owners who understand that emergencies don’t adhere to a 9-to-5 schedule. Knowing there’s a professional, specialised facility available when your regular vet is closed is a significant comfort.
Secondly, the specialisation in emergency and critical care means that Vets Now Peterborough is uniquely equipped to handle the most serious and time-sensitive conditions. The team comprises highly trained emergency veterinarians and nurses, whose expertise is honed in critical situations. This focus allows them to possess the specific skills, knowledge, and temperament required to accurately diagnose and swiftly treat urgent medical issues. Coupled with state-of-the-art diagnostic and surgical facilities, they offer a level of immediate, intensive care that might not be available at general practices during non-working hours.
While the cost of out-of-hours emergency care is a common concern, as reflected in customer feedback, the value of having a specialised emergency service often outweighs the financial considerations for many pet owners in a moment of crisis. The rapid response, thorough examinations, and compassionate care provided by Vets Now Peterborough, as noted in positive reviews, highlight their commitment to animal welfare. Even in cases where owners chose to wait for their regular vet due to cost, the initial contact and advice provided by Vets Now can be invaluable in assessing the urgency of a situation and guiding pet owners through a distressing time. The professional and understanding approach of the staff, even under pressure, contributes significantly to their suitability for locals, building trust during highly emotional circumstances.
Ultimately, Vets Now Peterborough fills a vital gap in the local veterinary landscape. By providing a reliable, expert, and compassionate emergency service, they ensure that pets in the Peterborough region receive the critical care they need, precisely when they need it most. For any local pet owner, understanding that such a dedicated facility exists and knowing how to access it provides immense reassurance, making Vets Now Peterborough an essential resource for the health and safety of their beloved animal companions.
Vets Now Peterborough Location
Vets Now Peterborough Reviews
Whilst I am very appreciative of having an OOH vet available; the price of £302 is beyond the reach of most. I contacted Vets Now but on finding out the fee ,for just the consultation, I had decided to wait till the morning when I could take my dog to my own vet. However, then I received an email from Samantha( vet) telling me I should take my dog in as she needed to be seen straight away. This just worried me. And then I received another message telling that they were expecting me. This was all unnecessary pressure. I did take my dog in later and the vet (Megan) who treated her was very understanding and kind.I understand to be seen OOH will cost more but find the fee unreasonable. I don’t understand why the drugs are more expensive when issued by yourselves. Surely the medication costs the same as my own vet can source? And having paid £300 for the consultation ,to be charged again for the vet to give an injection would seem to be purely a money making scheme on your part; taking advantage of people at a time of fear and worry.
Jun 22, 2025 · Nicola AdamsOur dog was seen as an emergency appointment on a Sunday. From initial call to having her seen was very quick and really easy. The vet was very thorough and listened to everything as our dog has a complex history. She was so lovely with our dog. Even had some fantastic advice on paw pad stickers to help our elderly dog not slip on wood floors by another member of staff which has help us so much. Just fantastic.
May 20, 2025 · Rachel ModenMy dog was given antibiotics as he had an infection. I'm grateful to the veterinary who treated him. However I still struggle to understand how a service who is supposed to have a pets welfare and best interests at heart can justify their extortionate price tags. I find it quite hypercritical. £467.09 for consultation and antibiotics.
Mar 22, 2025 · Ahh YesAll of the staff in Peterborough were so lovely! Felt so at ease leaving our cat Leyton in their hands to fix his poorly foot! Thank you Zoe & the team xxxx
May 07, 2025 · Bethany DoddWe arrived at VetsNow (Peterborough) at 3:00pm with a very sick, lethargic, and dehydrated dog. Despite this being an emergency facility, we were not seen until after 5:00pm, because another dog was undergoing a C-section. While I completely understand emergencies happen, this raises a serious concern: why is there only one vet available at a 24/7 emergency clinic? Surely more than one vet should be on shift in case multiple emergencies occur — otherwise, it’s not truly an emergency service.Once we were finally seen, it was clear our dog needed hospitalisation and urgent IV fluids. The vet contacted DW in Cambridge and was told they would “call back in two hours.” Two hours? For a dog in critical condition? Even worse, VetsNow waited the full 2.5 hours before they chased it up — by which time DW said they couldn’t take him.Here’s where the situation became even more frustrating and frankly unacceptable: instead of contacting another referral hospital like Granta immediately, the receptionist continued with other tasks, further delaying help by 20–30 more minutes before finally calling Granta. At that point, we had been there for nearly 5 hours with a dog who needed urgent care — and it was only then we were given the green light to go.Why didn’t VetsNow contact Granta at the same time as DW to ensure a backup plan was in place? In an emergency, waiting for one response before exploring others is negligence, not triage. It makes us question if there are financial incentives tied to referring to specific hospitals, because otherwise the complete lack of urgency doesn’t make sense.When we finally got to Granta Veterinary Specialists, our dog was diagnosed with:• Severe pancreatitis, with pancreatic enzyme levels at 1379 (over three times the critical threshold)• Liver enzyme (ALP) levels exceeding 2000• A painfully swollen abdomen needing immediate fluids, pain management, and hospitalisationThankfully, Granta acted fast and professionally — but the delay caused by VetsNow put our dog’s life at serious risk.To make things worse, VetsNow charge more for an emergency consultation than Granta — a proper specialist hospital — despite offering far less in terms of urgency or care. For the level of service we received, the price was insulting.We are extremely disappointed in VetsNow’s lack of preparedness, poor triage process, and general disregard for urgency. Emergencies don’t wait — and unfortunately, neither did our dog’s condition.
Jun 16, 2025 · Sophie
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