Jacqui Paterson's Veterinary Surgery

Introduction / Overview

For pet owners across Nunthorpe, Middlesbrough, and the wider North East region, finding a veterinary practice that offers not only standard companion animal care but also specialist expertise for exotic pets can be a significant challenge. Jacqui Paterson's Veterinary Surgery in Nunthorpe, located at 90 The Avenue, stands out as a beacon of comprehensive and compassionate animal healthcare. Established in 1996 by Dr Jacqui Paterson with a clear vision, this practice is dedicated to providing the highest levels of veterinary care at affordable prices for everyone. What truly sets them apart, as highlighted by glowing customer testimonials, is their exceptional proficiency and empathy in treating a diverse range of animals, including those often considered unusual, such as snakes, bearded dragons, and African Grey parrots. They are an RCVS (Royal College of Veterinary Surgeons) accredited practice, assuring a commitment to the highest standards of service and patient care. The team at Jacqui Paterson's Veterinary Surgery understands that every pet, regardless of species, is a cherished member of its family. They combine advanced medical knowledge and technology with a profoundly kind and supportive approach, ensuring that all patients receive tailored, effective treatment. Whether it’s a routine check-up, a specialised procedure, or navigating a difficult health crisis, this practice offers invaluable support and expertise to the pet-owning community in Middlesbrough and beyond.

Location and Accessibility

Jacqui Paterson's Veterinary Surgery is conveniently located at 90 The Avenue, Nunthorpe, Middlesbrough TS7 0AP, UK. This address places the practice within the residential area of Nunthorpe, a well-established and accessible suburb of Middlesbrough. The Avenue is generally easy to navigate by car, offering straightforward access for local residents from Nunthorpe, Marton, and other surrounding parts of Middlesbrough and the wider Teesside area. While specific parking details for 90 The Avenue aren't explicitly provided, being situated in a residential area, there would typically be on-street parking available in the vicinity, or dedicated parking facilities at the practice itself. Ease of parking is a significant advantage for pet owners, especially when transporting an unwell or anxious animal. The Nunthorpe branch has opening hours from Monday to Friday (9 am - 6 pm), making it convenient for daytime appointments. For out-of-hours emergencies, like many practices, Jacqui Paterson's Veterinary Surgery partners with a dedicated emergency service, Vets Now, located at their Preston Farm branch in Stockton-On-Tees, ensuring that critical care is available when the Nunthorpe branch is closed. This network of branches and emergency provision ensures comprehensive accessibility for the local community, catering to both routine and urgent veterinary needs.

Services Offered

• Exotic Pet Veterinary Care: A highly specialised service for a wide range of exotic animals, including reptiles (like snakes and bearded dragons), birds (such as African Grey parrots), amphibians, fish, and invertebrates. They are "equipped with the knowledge, experience, and technology to deliver a hospital standard of care tailored to each species."
• Small Animal Veterinary Care: Comprehensive services for common companion animals including dogs, cats, and small mammals. This covers routine check-ups, vaccinations, microchipping, and general health management.
• Routine Consultations: General health assessments and addressing specific concerns for all registered pets.
• Diagnostic Services: Utilising modern diagnostic tools such as digital X-rays, in-house laboratory testing (haematology, biochemistry, electrolytes), and potentially ultrasound to accurately diagnose a wide range of conditions.
• Surgical Procedures: Performing various surgical operations, from routine neutering to more complex soft tissue and ophthalmic surgeries, in a fully equipped operating theatre with gaseous anaesthetic facilities.
• Dental Care: Comprehensive dentistry services, including dental X-rays, for the prevention and treatment of dental disease.
• Health Plans: Designed to cover all regular pet care essentials like vaccinations, flea and worm prevention, offering savings to pet owners.
• Medication and Prescriptions: Providing necessary medications and written prescriptions upon request.
• Nurse Clinics: Appointments with highly qualified veterinary nurses for advice on nutrition, fitness, grooming, and socialisation.
• Pet Travel Advice and Documentation: Including Pet Passports, Animal Health Certificates, and rabies serology tests for international travel.
• Compassionate End-of-Life Care: Providing support during difficult times, as highlighted by their sensitive handling of a deceased parrot and assistance with insurance claims.
• Insurance Reports: Assisting with documentation and reports for pet insurance claims, as seen with the African Grey parrot case.
• Hospital Wards and Isolation Units: Custom-built kennels and separate wards for cats and dogs, along with isolation units for contagious diseases, ensuring comfortable and stress-free environments for inpatients.

Features / Highlights

• Specialist Exotic Pet Expertise: A significant highlight, making them a go-to practice for owners of unusual pets. They are "specifically the exotic pet veterinarian!" and saved a snake's life, showing "incredible support." This is a rare and highly valued specialisation.
• Exceptional Compassion and Kindness: Repeatedly praised for being "super kind," "amazing," and "very understanding." This emotional support is particularly evident in difficult situations, such as dealing with a deceased pet.
• Life-Saving Care and Effective Treatment: The story of Beelzebub the snake "thriving" after being "really quite poorly" demonstrates their high level of medical skill and successful treatment outcomes. The vet "taught us how to basically save our snake's life."
• Professional and Knowledgeable Staff: The vets provide expert advice and clear explanations, guiding owners through complex medical situations.
• Comprehensive Care for All Species: While excelling in exotics, they also provide full care for "furry companions" like dogs and cats, making them a versatile choice for multi-pet households.
• Valuable Support Beyond Clinical Treatment: Their assistance with insurance reports for a deceased pet demonstrates their commitment to supporting owners through all aspects of pet care, including administrative and emotional support.
• RCVS Practice Standards Scheme Member: This accreditation assures clients of a commitment to providing the highest standards of service and clinical care.
• Vetsure Accredited: Being part of the Vetsure Network signifies adherence to certain standards and potentially benefits related to pet insurance.
• Positive Client Experiences: Customers feel their service is "worth every penny" and highly recommend the practice.

Contact Information

Address: 90 The Avenue, Nunthorpe, Middlesbrough TS7 0AP, UK

Phone: 01642 309696

Mobile Phone: +44 1642 309696

Conclusion: Why this place is suitable for locals

For pet owners in Nunthorpe, Middlesbrough, and indeed across the wider North East region of the United Kingdom, Jacqui Paterson's Veterinary Surgery is an exceptionally suitable and highly recommended choice for comprehensive animal healthcare. The compelling testimonials from real customers brilliantly illustrate why this practice holds such high regard within the local community. A standout feature is their unparalleled expertise in "exotic pet veterinarian" care. The incredible story of "Beelzebub the snake" being saved and now "thriving" after being "really quite poorly" is a powerful testament to the vets' skill, dedication, and the "amazing service, incredible support and super kind" approach. This specialised capability is a rare and invaluable asset for local owners of less common pets like reptiles and birds. Beyond exotics, their commitment to providing excellent care for "furry companions" too, as evidenced by a client planning to register their dogs, highlights their versatility and broad competence. The "very understanding" nature of the team, especially during difficult times like handling a neighbour's "deceased African Grey parrot" and helping with the insurance report, showcases their profound empathy and commitment to supporting owners through every aspect of pet ownership, including challenging circumstances. This compassionate and comprehensive approach, combined with their RCVS accreditation ensuring high standards, makes Jacqui Paterson's Veterinary Surgery a deeply trusted and invaluable resource. For any local seeking not just a vet, but a truly dedicated and highly capable partner in their pet's health journey—especially for exotic animals—this practice is unequivocally worth every penny and comes with the highest recommendation.

Jacqui Paterson's Veterinary Surgery

90 The Avenue, Nunthorpe, Middlesbrough TS7 0AP, UK