Ashfield Veterinary Surgery - Durham

For pet owners across England, especially those residing in County Durham, choosing a veterinary practice is a critical decision that impacts the health and well-being of their beloved animal companions. Ashfield Veterinary Surgery, located in Annfield Plain, Durham, positions itself as a local option for general veterinary care, aiming to serve the immediate community with accessible services. Like all veterinary practices, it is intended to be a trusted partner in ensuring pets receive necessary medical attention, from routine appointments to urgent situations.

Ashfield Veterinary Surgery in Annfield Plain operates to provide a range of veterinary services to the local pet population. As with any healthcare provider, the intent is to offer professional diagnosis and treatment for various animal conditions. Pet owners often seek a practice that combines professional expertise with a caring approach, and local surgeries typically aim to become an integral part of their community's animal health infrastructure.

Ashfield Veterinary Surgery - Durham is located at Classic House Industrial Estate, Morrison Road, Annfield Plain, Durham DH9 7RX, UK. This address places the surgery within an industrial estate on the outskirts of Annfield Plain, a village in County Durham. While not directly on a high street, industrial estate locations often provide easier vehicle access and dedicated parking facilities, which can be a significant convenience for pet owners transporting their animals, particularly those who are unwell or anxious.

Annfield Plain itself is situated to the west of Stanley and north-west of Durham city, with reasonable road links to surrounding areas. For local residents in Annfield Plain, Stanley, Consett, and other nearby villages in County Durham, the surgery’s location is accessible by car. It is always advisable for new clients to confirm specific directions and parking arrangements when booking their first appointment, given the industrial estate setting. The benefit of such a location is often the ease of getting in and out, avoiding town centre traffic, which can be particularly helpful during stressful veterinary visits.

As a general veterinary surgery, Ashfield Veterinary Surgery in Annfield Plain typically offers a range of core services designed to address the common health needs of small animal pets, primarily dogs, cats, and possibly small furries. These services usually encompass both preventative care and treatments for illness and injury.

• General Health Consultations: These are fundamental for initial assessments of a pet's health, discussing symptoms, and receiving professional advice on various concerns from behaviour to nutrition.
• Vaccinations: Essential vaccination programmes for puppies, kittens, and adult pets are typically provided to protect against common and potentially serious infectious diseases.
• Preventative Treatments: Advice and products for parasite control, including treatments for fleas, ticks, and worms, are generally available to maintain long-term pet health.
• Diagnostic Services: This would commonly include access to basic in-house laboratory tests (e.g., blood and urine analysis) to aid in diagnosing various conditions. Depending on the surgery's equipment, imaging services like X-rays might also be available.
• Medical Treatment for Illnesses: The surgery would provide medical management for a range of acute and chronic conditions, including prescribing medications and developing treatment plans.
• Surgical Procedures: Routine surgical operations such as neutering (spaying and castration) are typically performed. The scope of more complex surgeries would depend on the specific facilities and veterinary expertise available at this branch.
• Dental Care: Basic dental services, such as dental examinations and potentially scale and polish procedures, are often offered to address common oral health issues in pets.
• Microchipping: As a legal requirement for dogs in the UK and highly recommended for cats, microchipping services are usually available to help identify lost pets.

It is important for pet owners to discuss their specific needs with the surgery beforehand to understand the full scope of services available and whether certain diagnostic tools or specialist treatments are offered directly or require referral.

Ashfield Veterinary Surgery aims to provide local veterinary care, and like all practices, strives to meet the health needs of the community's pets. However, it is crucial for potential clients to be aware of all public feedback to make informed decisions.

• Local Accessibility: Being situated in Annfield Plain makes it a convenient option for residents in the immediate area and surrounding villages, reducing travel time for pet owners.
• Standard Veterinary Services: The surgery offers a range of standard veterinary services that are typically expected from a local practice, covering routine preventative care and managing common ailments.

It is imperative to address significant concerns raised in recent customer reviews, which highlight serious allegations of perceived negligence and poor patient care. These reviews describe an emergency situation where a pet suffered immensely and was tragically lost due to what the owners believe was an inadequate response, including refusal to perform critical diagnostic tests (blood tests, X-ray) due to closing times. The feedback mentions a vet being described as "young, unsympathetic, and dismissive of the severity of her condition," leading to a perceived lack of urgent intervention and proper pain relief. This resulted in the owners' decision to move all their pets elsewhere due to a complete loss of trust and profound heartbreak. These are very serious claims that potential clients must consider carefully.

To get in touch with Ashfield Veterinary Surgery - Durham for enquiries or to schedule an appointment, please use the following contact details:

• Address: Classic House Industrial Estate, Morrison Road, Annfield Plain, Durham DH9 7RX, UK
• Phone: 01207 520308
• Mobile Phone: +44 1207 520308

It is strongly advised that before making an appointment, particularly for urgent or complex cases, potential clients engage in a thorough discussion about the practice's approach to emergency care, diagnostic capabilities, and out-of-hours arrangements. Transparency regarding expectations and a clear understanding of the services offered, especially for critical conditions, would be prudent.

For pet owners in England, specifically within Annfield Plain and the wider Durham area, Ashfield Veterinary Surgery aims to provide local veterinary services. While local accessibility is often a key factor for pet owners, it is paramount to consider all available information when choosing a healthcare provider for a beloved pet.

The serious concerns raised in recent public feedback regarding patient care, particularly in an emergency context, highlight the critical importance of trust and effective communication between a veterinary practice and its clients. When selecting a vet, pet owners weigh factors such as the range of services, the professional and compassionate nature of the staff, and the practice's ability to handle urgent situations with appropriate diagnostic tools and a sense of urgency. It is highly recommended that local pet owners thoroughly research and consider all aspects of a veterinary practice, and perhaps visit in person or speak directly with the team about their protocols and capabilities, to ensure full confidence in the care their cherished animal companions will receive.

Ashfield Veterinary Surgery - Durham

Classic House Industrial Estate, Morrison Rd, Annfield Plain, Durham DH9 7RX, UK