Planet pets Introduce
Welcome to our in-depth look at Planet Pets, a local pet store nestled within the bustling Royal Quays Outlet Shopping Centre in North Shields, Newcastle. For pet owners across England, especially those residing in the North East, finding a reliable and well-stocked local pet store is essential for the well-being of their beloved companions. Planet Pets aims to be a convenient destination for a variety of pet-related needs, from everyday essentials to more specialised aquatic and reptile supplies.
Understanding the importance of supporting local businesses, we're here to provide a factual and informative overview of Planet Pets, drawing on publicly available information and customer feedback to give you a comprehensive picture. Whether you're a seasoned pet enthusiast or considering bringing a new furry, finned, or scaled friend into your home, knowing your local options is key.
Planet Pets, while facing some recent criticisms, remains a physical presence for pet owners in the Newcastle area. Our aim is to present a balanced perspective, highlighting what the store offers while also acknowledging areas that customers have pointed out for potential improvement. This article is designed to help you, the local user, make informed decisions about where to source your pet supplies and animals.
Planet Pets is conveniently situated within the Royal Quays Outlet Shopping Centre, an easily accessible location for residents of Newcastle, North Shields, and the wider Tyne and Wear region. The full address is 8 Royal Quays Outlet Shopping Centre, Coble Dean, Newcastle, North Shields NE29 6DW, UK. This placement within a popular outlet centre offers the advantage of ample parking, making it convenient for customers to transport larger items such as bags of pet food, aquariums, or other bulky supplies.
Being part of a shopping centre also means good public transport links are generally available, allowing those without private vehicles to reach the store with relative ease. The Royal Quays area is well-known and signposted, simplifying navigation for first-time visitors. The accessibility of the location is a significant benefit for local pet owners, reducing the hassle often associated with shopping for pet supplies. However, it's always advisable to check the specific opening hours of both the shopping centre and Planet Pets before planning your visit to ensure a smooth experience.
- Pet Food and Nutrition: Planet Pets generally offers a range of pet food for various animals, including common options for dogs and cats, and more specialised diets for fish and reptiles. While the exact brands and varieties may vary, a local pet store is typically expected to stock essential nutritional items.
- Pet Accessories: You can expect to find a selection of accessories for different pets. This could include items like leashes and collars for dogs, toys for cats, and general care products for smaller animals.
- Aquatic Supplies: As indicated by past customer references, the store has a history with aquatic life, suggesting they likely provide tanks, filters, water treatments, and food for various fish species. This is a key area for those with home aquariums.
- Reptile Supplies: The store also caters to reptile enthusiasts, stocking terrariums, heating and lighting equipment (though customer reviews have highlighted concerns regarding specific setups), substrates, and reptile-specific food items.
- Live Animals (Potentially): While the primary focus is on supplies, pet stores often have live animals for sale. Based on customer reviews mentioning specific animals like sandfish and Yemen chameleons, it is highly probable that Planet Pets sells a variety of live fish and reptiles.
- Advice (General): Like many local pet stores, Planet Pets aims to provide some level of advice and guidance to customers regarding pet care, product selection, and general husbandry. However, recent customer feedback suggests that the level of knowledge and customer service in this area might be inconsistent.
- Convenient Location: Situated within the Royal Quays Outlet Shopping Centre, making it easily accessible with ample parking and potential public transport links for residents in and around Newcastle and North Shields.
- Range of Products: The store aims to offer a decent range of products for various pets, including a focus on aquatic and reptile supplies, which can be valuable for hobbyists in these niche areas.
- Local Presence: As a physical local store, it provides an immediate resource for pet owners, allowing them to see products in person and make purchases without waiting for online delivery. This is particularly useful for urgent needs.
- Specialised Sections: The presence of a dedicated reptile room and aquatic sections suggests an attempt to cater to more specific pet keeping interests beyond just dogs and cats.
For direct inquiries or to confirm stock availability, you can reach Planet Pets using the following contact details:
Address: 8 Royal Quays Outlet Shopping Centre, Coble Dean, Newcastle, North Shields NE29 6DW, UK
Phone: 0191 257 7212
Mobile Phone: +44 191 257 7212
Planet Pets, located at 8 Royal Quays Outlet Shopping Centre, Coble Dean, Newcastle, North Shields NE29 6DW, UK, holds a distinct position as a local pet store for residents across the North East of England. For many, the convenience of a physical store where they can quickly acquire pet essentials, observe animals, and seek advice is invaluable, especially when compared to the wait times of online orders. The store's placement within a well-known shopping centre further enhances its accessibility, offering ample parking and often good public transport connections, making it a practical choice for those with busy schedules or larger purchases.
While recent customer feedback indicates areas where Planet Pets could significantly improve – particularly concerning animal welfare standards in their reptile section, cleanliness, and consistency in customer service – the store’s continued operation suggests it still serves a segment of the local pet-owning community. The reported "decent range of products" means that for common pet supplies, or for enthusiasts seeking specific aquatic and reptile gear, Planet Pets might be able to fulfil their needs. This immediate availability of products can be a major draw for local customers who prefer to see items firsthand or require them urgently.
For those in Newcastle and North Shields, having a local pet shop like Planet Pets means there's a nearby option for everything from dog food and cat litter to more specialised items for aquariums and reptile vivariums. The physical presence allows for spontaneous visits, direct interaction with products, and the possibility of discovering new items that might not be easily found online.
Ultimately, Planet Pets represents a local resource for the pet community. While it is crucial for potential customers to be aware of the recent feedback regarding store conditions and animal care, the store's accessibility and varied product offering may still appeal to a segment of local pet owners. For the best experience, it might be advisable to call ahead using the provided phone numbers (0191 257 7212 or +44 191 257 7212) to inquire about specific products or animal availability before making a dedicated trip. Supporting local businesses remains a cornerstone of community strength, and Planet Pets continues to be a part of the local retail landscape for pet supplies in the North East.
Planet pets Details
Service options
- Onsite services
- Delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Free parking lot
Planet pets Photos










Planet pets Location
Planet pets
8 Royal Quays Outlet Shopping Centre, Coble Dean, Newcastle, North Shields NE29 6DW, UK
Planet pets Reviews
tanksparrotchoicehealthyknowledgeinformationcagessmellhamstertropical fish
★ 5★ 4★ 3★ 2★ 1actually really disappointed in my last visit here :(( used to come here all the time when it was Quay Aquatics, horrible smell, dust and dirt everywhere.actually have a decent range of products, but the reptile room at the back was just awful, UVB lights with no guards, dirty looking enclosures.they had a sandfish in, who i could see, during the day, meaning there was no where near deep enough, and they need visible light ( LED for reptiles ) in order to thrive. also the sand was purple? strange.the yemen chameleon enclosure was horrific, no where near enough branches / sticks, again another T8 UVB with no cover, no LED ( again these guys need LED, rather than just doing better with it ), no rain / misting system or even a water dropper, common knowledge in chameleon keeping is that they very rarely drink from still water, yemens need a consistent 70% humidity, and spikes of 80% at night, and like most chameleons, need huge amounts of ventilation, as they are prone to RIs, the viv is wooden with glass fronts, they should be in something like a ReptiBreeze or another brand mesh tank! i have attached pictures.really disappointing :((
March 09 · chanelle grayy3rd trip here today and last. I ordered stones with a pleasant lady, went to collect a week later and owner was clueless about them, really couldn’t be bothered either. 3rd time today and still nobody knows about them. Maybe they don’t need customers actually walking in which is fine because I’ll definitely go elsewhere including to buy my fish as well as accessories
June 04 · scott campbellLove this shop staff are fantastic ordered me a fish they didnt have in and saved it till i coukd pick up
February 26 · Paul BatesWe’ve brought our little one here for years and always received a warm welcome and excellent service from Michael and everyone else in the store. We recently got a baby bearded dragon and vivarium and the staff went above and beyond to help surprise our boy for his sixth birthday. Since then, they’ve helped with every question we’ve had and with regular health checks, nail clipping, and boarding. Couldn’t recommend any more highly because of the people that work here, they’re gems.
March 06 · Richard HugganTotally stinks wose pet shop in North East prices are high aswell save a trip in here go 2 pet fare in northshileds much better pet shop the staff in there much better ! I rate this pet shop 0/5 l had 2 give one star the map Google says l had 2 ! Closed it down
May 20 · John Anderson
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