Pets at Home Penrith Introduce
For pet owners in Penrith and the surrounding Cumbrian region, finding a reliable, well-stocked, and knowledgeable pet store is essential. Pets at Home Penrith, located within the bustling Castle Retail Park, stands out as a leading destination, providing a vast array of products and services designed to cater to the diverse needs of all types of pets, from the smallest hamster to the largest dog. More than just a shop, it's a community hub where pet lovers can find everything they need, along with friendly advice and dedicated support, ensuring their beloved companions live happy and healthy lives.
The store is committed to offering a comprehensive and enjoyable experience for both pets and their owners. Whether you're a seasoned pet parent or embarking on the exciting journey of welcoming a new animal into your home, Pets at Home Penrith aims to be your trusted partner. Their focus on customer satisfaction and animal well-being is evident in the range of services and the knowledgeable staff who are passionate about pets.
Location and Accessibility
Pets at Home Penrith boasts a highly convenient location at Castle Retail Park, Ullswater Road, Penrith, Cumbria CA11 7EH, UK. This retail park setting offers easy access for residents of Penrith and those travelling from nearby towns and villages across Cumbria. The strategic placement means ample parking is typically available, making your visit hassle-free, even with a car full of excited pets or bulky purchases. Ullswater Road is a well-known thoroughfare, and the retail park itself is easily identifiable, ensuring a smooth journey for all visitors. The accessibility of the location is a significant advantage, allowing pet owners to conveniently pop in for essentials or spend more time Browse the extensive range of products and services on offer.
Services Offered
Pets at Home Penrith goes beyond simply selling pet products, offering a variety of valuable services to support pet owners:
- Click & Collect: A convenient service allowing customers to order and pay online, with items ready for collection in as little as one hour, making shopping quick and efficient.
- Free Help and Advice: Knowledgeable staff are on hand to offer guidance on pet care, nutrition, behaviour, and more, ensuring you make informed decisions for your pet's well-being.
- Free Harness Fitting: Expert assistance is available to ensure your dog has a properly fitted harness, promoting comfort and safety during walks.
- Free Weight Checks: Regular weight checks are offered to help monitor your pet's health and maintain a healthy weight.
- Nutrition Consultations: Personalised advice on pet nutrition is provided to help you choose the best diet for your animal's specific needs.
- Dog Self-wash: A dedicated facility for washing your dog, providing a convenient and mess-free solution for keeping your canine companion clean.
- Adoption Centre: The store often partners with local animal charities to facilitate pet adoptions, offering a chance for homeless animals to find their forever homes.
- Licensed Medicines: A range of licensed veterinary medicines is available, providing a convenient source for essential treatments.
- Pets In-store: Depending on availability and store policy, certain small animals may be available for purchase, allowing for responsible pet ownership.
- Carry to Car Service: Staff are often available to assist with carrying heavier purchases to your vehicle, adding an extra layer of convenience.
- The Groom Room: A professional dog and cat grooming service located within the store, offering a wide range of treatments from full body styling to nail clipping and spa treatments.
- Vets4Pets: A veterinary practice is often co-located within Pets at Home stores, providing convenient access to veterinary care, including consultations, vaccinations, and other essential health services.
Features / Highlights
- Extensive Product Range: The store boasts an impressive selection of pet food, treats, toys, bedding, grooming products, and accessories for dogs, cats, small animals, birds, fish, and reptiles.
- Dedicated and Friendly Staff: Customer reviews consistently highlight the exceptional service provided by the team. Staff members like Katie, praised for her friendliness, welcoming nature, helpfulness, and passion, exemplify the commitment to positive customer experiences.
- Expert Advice: Beyond just selling products, the store prides itself on offering informed and practical advice to pet owners, helping them make the best choices for their animals.
- Community Engagement: The store often participates in or hosts events, fostering a sense of community among local pet owners and supporting animal welfare initiatives.
- Customer-Centric Approach: The focus on ease of shopping, through services like Click & Collect, and personalised support, demonstrates a strong commitment to customer satisfaction.
- Bright and Organised Store Layout: The store is typically well-organised and brightly lit, making for a pleasant and easy shopping experience.
Contact Information
For any enquiries, assistance, or to verify specific service availability, you can reach Pets at Home Penrith using the following details:
Address: Castle Retail Park, Ullswater Rd, Penrith, Cumbria CA11 7EH, UK
Phone: 0345 600 1992
Mobile Phone: +44 345 600 1992
Conclusion: Why this place is suitable for locals
For locals in Penrith and the wider Cumbria area, Pets at Home Penrith is more than just a pet shop; it's a comprehensive resource for all things pet-related. Its convenient location within Castle Retail Park, coupled with ample parking, makes it easily accessible for quick errands or more leisurely visits. The extensive range of products ensures that you'll find everything your pet needs, from their daily meals to special treats and essential accessories. What truly sets Pets at Home Penrith apart, however, is its commitment to service. The consistently praised friendly and knowledgeable staff, exemplified by glowing customer feedback, ensures that visitors receive not only products but also valuable advice and genuine support.
The array of in-store services, including the popular Groom Room and the convenience of Click & Collect, significantly enhance the overall experience, making pet care more manageable and enjoyable. The presence of Vets4Pets within the same location provides unparalleled convenience for routine check-ups or urgent veterinary needs, creating a holistic pet care solution under one roof. Whether you're looking for a new toy, nutritional guidance, grooming services, or even considering adopting a new family member, Pets at Home Penrith stands as a reliable, welcoming, and essential destination for every pet owner in the region. It’s a place where the well-being of your beloved animal truly comes first, making it an indispensable part of the local community.
Pets at Home Penrith Services
Pet Store
- Products
We stock products for Dog, Cat, Fish, Rabbit, Guinea Pig, Hamster, Rat, Gerbil, Chinchilla, Degu, Ferret, Mouse, Reptile, Bird and Chicken. In our stores you’ll find... Food | Treats | Flea, Tick & Wormers | Beds | Coats & Clothing | Dog Crates & Travel | Collars | Harnesses | Leads | Tags | Toys...
Pets at Home Penrith Details
Service options
- Delivery
- In-store pickup
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Pets at Home Penrith Photos










Pets at Home Penrith Location
Pets at Home Penrith
Castle Retail Park, Ullswater Rd, Penrith, Cumbria CA11 7EH, UK
Pets at Home Penrith Reviews
vetspriceshappyreptilesknowledgegroominformationparkingcreditname
★ 5★ 4★ 3★ 2★ 1Amazing experience at the store, all thanks to Katie! From the moment I walked in, Katie was incredibly friendly, welcoming, and helpful. She went above and beyond to make sure I had all the information I needed, and her enthusiasm made the whole process of buying a hamster so enjoyable and fun. Katie took the time to answer all my questions, offer great advice, and ensure I had everything necessary to give my new pet the best home possible. Her exceptional customer service and genuine passion for what she does truly make her an asset to the store. Katie deserves all the recognition for her hard work and kindness—I can’t thank her enough! If you're ever visiting the store, I highly recommend speaking with Katie for the best experience!
January 29 · Lauren SmithExcellent customer service, didn’t catch their names but the two gentlemen working Sunday 13/04 were extremely helpful when we asked anything.The two ladies on the counter were also very pleasant and helpful
April 13 · Stroma SmithWould just like to say thank you to the front of house team today was so helpful to me today left very happy
February 27 · AlexStaff were reasonably helpful, but you did wonder if one in particular actually wanted to be there. Drinking from a bottle and trying to talk to her customer at the same time made us feel we were an annoyance to their day.Stock reconciliation online needs attention, as does the lack of ability to give the customer the goods they have paid for without being told they would need to be payed for again and then reimbursed when the replacement arrives in store? 🤔🤷♂️🤷♂️
March 19 · Hamish WaughHaving recently moved to Penrith from Keswick, I looked for somewhere close by to get our Border terrier groomed! Pets at home has an in house groom room! Online booking made it a simple task to book him in and he has come back out looking like a pup again! Will definitely be back!👍
November 19 · Lakes Postie
More Pet Shop Near Me
WCF Pet & Equestrian (Penrith)4.0 (61 reviews)Brunswick Rd, Penrith CA11 7JU, UK
Arcade Pet Store5.0 (11 reviews)16, Devonshire Arcade, Devonshire St, Penrith CA11 7SX, UK
Calico Aquatics4.0 (47 reviews)Calico Aquatics, Plumpton, Penrith CA11 9PF, UK
Appleby pet shop5.0 (3 reviews)1 Boroughgate, Appleby-in-Westmorland CA16 6YA, UK
UK Jellyfish4.0 (3 reviews)35 Cairnwood, Heads Nook, Brampton CA8 9AH, UK
Tracey's Bunny Haven5.0 (9 reviews)18 Semple Rd, Carlisle CA1 3AZ, UK
Pets at Home Carlisle4.0 (852 reviews)Unit 1, London Road Retail Park, London Rd, Carlisle CA1 2PD, UK
Maidenhead Aquatics Carlisle Dobbies4.0 (137 reviews)A595 Haddon Grange, Orton Grange, Dalston, Carlisle CA5 6LB, UK
W C F Country Centres5.0 (2 reviews)Alanbrooke Rd, Carlisle CA1 2UT, UK
Rose and Ralph5.0 (17 reviews)Broadgate, Grasmere, Ambleside LA22 9SX, UK
Monty & Mabelu2019s5.0 (8 reviews)Unit 4A, Denton Holme Trading Estate, Chapel Pl, Carlisle CA2 5DF, UK
Nixon W & Sons4.0 (31 reviews)Conlon & Sons Ltd, 5 Bank St, Carlisle CA3 8HG, UK
Categories
Top Visited Sites
Pets at Home Doncaster Thorne Rd4.0 (766 reviews)
Natural World Pets0.0 (0 reviews)
Tyne Veterinary Clinic4.0 (255 reviews)
Westway Veterinary Group, Wideopen5.0 (39 reviews)
Purrfect Cattery4.0 (32 reviews)
Westway Veterinary Hospital4.0 (405 reviews)Trending Pet Checkups Posts
What Every UK Pet Owner Should Know About Parasite Control
Flea and Tick Prevention for Pets in the UK
How to Spot Signs of Arthritis in Older Pets – UK Pet Owner’s Guide
Dealing with Anxiety and Stress in Pets: Vet Advice for UK Pet Owners
How to Spot Signs of Arthritis in Older Pets | Early Detection and Management
Complete Guide to Puppy and Kitten Care for Birds – Essential Tips for Pet Owners
