Pets at Home Preston Introduce
As pet owners in England, we understand the importance of having a reliable and comprehensive resource for all our furry, feathered, and scaled friends' needs. In the heart of Preston, Lancashire, you’ll find Pets at Home Preston, a widely recognised and trusted destination that goes beyond just selling pet supplies. This establishment stands as a cornerstone for local pet parents, offering an extensive range of products, expert services, and invaluable advice, all under one roof.
Pets at Home Preston is more than just a shop; it’s a dedicated pet care centre designed to support the well-being of animals and their owners. From the moment you step inside, you're greeted by a vibrant atmosphere teeming with everything your pet could possibly need, alongside friendly and knowledgeable staff ready to assist. It’s a place where quality meets convenience, ensuring that residents of Preston and the surrounding areas have easy access to top-tier pet care solutions.
One of the recurring themes in customer feedback highlights the store's commitment to quality and variety. Many customers commend the wide selection, particularly noting the availability of high-quality bird food and an impressive array of products for all types of pets. The consistently positive interactions with staff, often described as "nice and helpful," further solidify its reputation as a welcoming and dependable local business.
The dedication to customer satisfaction is also evident in how the team handles individual situations. A notable review illustrates this perfectly: when a customer's order didn't arrive, a staff member named Scott went above and beyond, arranging a free box of food and gut paste. This level of personalised care, extending to the in-store veterinary team like Charlotte upstairs in the vets, truly sets Pets at Home Preston apart. It’s this blend of comprehensive offerings and genuine care that makes it a highly recommended spot for pet owners across the region.
Pets at Home Preston is conveniently located at 1 Maritime Way, Ashton-on-Ribble, Preston PR2 2YN, UK. This prime location makes it easily accessible for residents of Preston and the wider Lancashire area. Situated in Ashton-on-Ribble, the store benefits from excellent road links, ensuring a straightforward journey whether you’re driving from the city centre or nearby towns. The area is well-served by local transport networks, making it a feasible option even if you prefer not to drive.
For those travelling by car, there is ample parking available on-site, providing a stress-free experience from arrival to departure. This ease of access is a significant advantage, particularly when you’re stocking up on bulky pet food or bringing your pet in for a grooming appointment or a veterinary check-up. The location’s accessibility underscores Pets at Home Preston’s commitment to serving the local community efficiently and conveniently.
The store's operational hours are designed to accommodate busy schedules, typically opening from 9:00 AM to 8:00 PM on weekdays (Monday to Friday), 9:00 AM to 7:00 PM on Saturdays, and 10:00 AM to 4:00 PM on Sundays. These extensive opening times provide flexibility for pet owners to visit at their leisure, whether it’s for a quick purchase after work or a more leisurely browse on the weekend.
Pets at Home Preston offers a comprehensive suite of services designed to cater to every aspect of pet ownership. These include:
- Extensive Pet Supplies: A vast inventory of pet food for various dietary needs (including specialist diets), toys, bedding, cages, aquariums, and accessories for dogs, cats, small animals, birds, and fish. Customers frequently praise the wide varieties available, ensuring you’ll find exactly what your pet needs.
- Vets4Pets In-Store Veterinary Practice: The store houses a Vets4Pets surgery, providing professional veterinary care right on site. This includes routine check-ups, vaccinations, microchipping, diagnostic services (such as digital X-rays and ultrasound), surgical procedures, and dental care. The convenience of having veterinary services integrated within the pet store simplifies pet care significantly for local residents. The practice boasts an on-site lab, pharmacy, operating theatre, and even separate cat and dog waiting areas to minimise stress for your pet.
- The Groom Room: A professional dog grooming salon offering a wide range of services, including full grooms, spa treatments, puppy grooming, bath, brush, and blow-dry, and nail clipping. This in-store facility provides a convenient solution for keeping your dog looking and feeling their best.
- Self-Wash Station: For those who prefer to wash their own dog but want to avoid the mess at home, the store offers a convenient self-wash station with professional equipment.
- Aquatic Centre: A dedicated section for fish enthusiasts, featuring a variety of fish and all the necessary equipment and accessories for maintaining a healthy aquarium.
- Small Animal Pet Village: A specially designed area for small animals, ensuring they have plenty of room to play, hide, eat, and sleep while awaiting adoption or purchase.
- Pet Adoption Services: The store often facilitates pet adoption through its partnership with the Pets at Home Foundation, offering a chance to give a loving home to small animals such as rabbits, guinea pigs, hamsters, and more. They provide shelter and care for pets that can no longer be looked after by their previous owners, working to find them new families.
- Expert Advice and Consultations: Highly trained pet care advisors are available to provide guidance on various aspects of pet ownership, including nutritional advice, weight checks, flea and worm subscription advice, and fitting services for coats and harnesses.
Pets at Home Preston distinguishes itself with several key features and highlights that enhance the customer and pet experience:
- Integrated Pet Care Hub: The seamless integration of a retail store, veterinary practice (Vets4Pets), and grooming salon (The Groom Room) creates a true one-stop-shop for all pet needs, saving pet owners time and effort. This comprehensive approach is a major draw for the local community.
- Professional and Caring Staff: Customers consistently praise the staff for their friendliness, helpfulness, and knowledge. The team, including veterinary staff like Charlotte and customer service personnel like Scott, are noted for going above and beyond to ensure customer satisfaction and pet well-being.
- Wide Range of Quality Products: The store is known for its extensive selection of high-quality pet food, particularly for birds, and a vast array of products for all types of pets, ensuring that specific needs and preferences are met.
- Modern Facilities: Following recent refurbishments, the store boasts modern facilities, including a full operating theatre, digital X-ray suite, and an in-house laboratory at the Vets4Pets practice, ensuring state-of-the-art care for pets. The waiting areas are also designed to be a "calm space" for pets.
- Commitment to Animal Welfare: Through its adoption centres and knowledgeable staff, Pets at Home Preston demonstrates a strong commitment to animal welfare, providing safe environments for rehomed pets and offering essential advice to new and existing pet owners.
- Community Engagement: The store actively supports local pet owners through various services and advice, fostering a sense of community around responsible pet ownership.
For all your pet care needs, you can reach Pets at Home Preston using the following contact details:
Address: 1 Maritime Way, Ashton-on-Ribble, Preston PR2 2YN, UK
Phone: 0845 266 7967
Mobile Phone: +44 845 266 7967
Pets at Home Preston stands out as an indispensable resource for pet owners in the England region of the United Kingdom. Its strategic location in Ashton-on-Ribble with excellent accessibility and ample parking makes it incredibly convenient for residents. The extensive range of products, catering to a diverse array of pets, ensures that every need, from basic food to specialised accessories, can be met with ease and quality. What truly sets this establishment apart, however, is the integration of vital services such as the Vets4Pets veterinary practice and The Groom Room salon. This means that locals can access routine check-ups, emergency care, and professional grooming all in one visit, streamlining pet care into a hassle-free experience.
Furthermore, the consistent praise from customers regarding the helpfulness and professionalism of the staff underscores a commitment to exceptional service. Whether it's finding the right bird food, resolving an order issue with care, or providing expert advice on pet nutrition and well-being, the team at Pets at Home Preston goes the extra mile. For any pet owner in the area, this comprehensive, customer-focused, and conveniently located pet store is undoubtedly the ideal destination for ensuring the health and happiness of their beloved companions. It’s more than just a shop; it’s a trusted partner in responsible pet ownership for the local community.
Pets at Home Preston Inside
Pet Store
- Products
We stock products for Dog, Cat, Fish, Rabbit, Guinea Pig, Hamster, Rat, Gerbil, Chinchilla, Degu, Ferret, Mouse, Reptile, Bird and Chicken. In our stores you’ll find... Food | Treats | Flea, Tick & Wormers | Beds | Coats & Clothing | Dog Crates & Travel | Collars | Harnesses | Leads | Tags | Toys...
Pets at Home Preston Details
Service options
- Delivery
- In-store pickup
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Pets at Home Preston Photos










Pets at Home Preston Location
Pets at Home Preston
1 Maritime Way, Ashton-on-Ribble, Preston PR2 2YN, UK
Pets at Home Preston Reviews
stockedparkingsellvetsdiscountshelvesknowledgereptiledog foodgrooming
★ 5★ 4★ 3★ 2★ 1I always visited this place for all types of birds food. I found it the best quality among commercially available bird foods. I also noticed the wide varieties of all other pets needs here. Staff are always nice and helpful.
July 05 · Ayad Al-MoslihProbably my favourite Pets at Home, my order didn’t arrive so after ringing everyday for an update, Scott had sorted out a free box of food as well as some gut paste to help all free of charge. I couldn’t be more grateful for everyone at that store - Charlotte upstairs in the vets is also brilliant - everyone is just so welcoming and helpful. I love this store x
March 05 · Chloe WalkerStaff are helpful and friendly.we bought a nice dog collar for our Maine coon cat !!
February 10 · Noel KennedyParking at this location isn't the best. The store staff were friendly. I was able to find what I wanted quite quickly and staff quickly opened another register when needed.
April 20 · Si FraserWARNING - Do not call this store using the 0845 number shown on Google. This number charges you, whereas other stores are 0345 or local numbers which are usually free. There is no warning.
May 19 · Chris
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