Hills Pet Shop Introduce
For pet owners across England, finding a reliable, well-stocked, and friendly local pet shop is often a top priority. In the heart of Ramsbottom, Bury, you'll find **Hills Pet Shop**, a long-standing establishment dedicated to serving the needs of our beloved animal companions and their human families. More than just a place to buy pet supplies, Hills Pet Shop aims to be a valuable resource for local pet owners, providing a diverse range of products and a commitment to customer satisfaction that has seen many return for years.
Hills Pet Shop has built a reputation for its dedication to quality and service. They understand that our pets are cherished members of our families, and as such, they deserve the very best. From everyday essentials to specialist items, the shop strives to offer a comprehensive selection that caters to a variety of pets and their individual requirements. Whether you're a new pet parent or have years of experience, Hills Pet Shop provides a convenient and welcoming environment to meet your pet care needs right here in the UK.
The focus at Hills Pet Shop extends beyond just selling products. It's about fostering healthy and happy lives for pets. This is reflected in the quality of the products they stock and the attentive service provided to each customer. Locals often appreciate the personal touch and the ability to find specific items that might not be readily available in larger chain stores.
---Hills Pet Shop is conveniently located at **Bridge St, Ramsbottom, Bury BL0 9AD, UK**. Situated in the charming town of Ramsbottom, the shop is easily accessible for residents of Bury and the surrounding areas. Ramsbottom itself is a vibrant town, making Hills Pet Shop a practical stop during your local errands or a dedicated trip to stock up on pet essentials.
For those travelling by car, the shop's central location in Ramsbottom allows for straightforward navigation. While specific parking information isn't extensively detailed, one customer review mentions a "CUSTOMER CARPARK," suggesting on-site or dedicated parking options for shoppers. It is always advisable for customers to check local parking regulations and signage carefully upon arrival to ensure a smooth and enjoyable visit. Public transport links in Ramsbottom also offer viable options for reaching the shop, integrating seamlessly into the local community's transport network. The shop's presence on Bridge Street places it in a well-known and easily identifiable area within the town, making it a simple destination to find for both new and returning customers from across the region.
---Hills Pet Shop provides a range of services designed to meet the diverse needs of pet owners. Their core offering revolves around providing high-quality products for pets.
Pet Food Supply: A primary service is the provision of various pet foods. This includes options for different dietary requirements and preferences. Notably, a customer review highlights their "own dried food for cats" as being of excellent quality, significantly improving a cat's skin and fur health. This suggests a commitment to sourcing or developing beneficial food options.
Quality Pet Products: Beyond food, it's reasonable to infer they offer a selection of other pet-related products, such as beds, toys, and grooming supplies, catering to the comprehensive needs of pets. While specific categories aren't detailed, the general nature of a "pet store" implies a broad inventory.
Local Collection Option: Although not explicitly stated as a regular service, one customer review indicates that the business was willing to open up outside of regular hours for a local customer to collect an item. This demonstrates a flexible and customer-centric approach to service, particularly beneficial for local patrons.
Hills Pet Shop stands out in the local pet supply landscape due to several key features and highlights that resonate with its customer base.
Exclusive and High-Quality Dried Cat Food: A significant highlight, as evidenced by customer testimonials, is their "own dried food for cats." This product has received exceptional praise for its quality and positive impact on feline health, specifically improving skin and fur conditions. The feedback indicates that while it might be "slightly more expensive," the reduced need for quantity and the elimination of vet bills due to skin irritations make it a worthwhile investment for cat owners. This proprietary offering suggests a commitment to specialized and effective pet nutrition.
Customer Loyalty and Long-Term Relationships: One customer explicitly stated they have been "supporting this business since 2012 for my pets needs and spent a lot of money here." This demonstrates a strong history of customer retention and trust, indicating a consistent level of satisfaction over many years. Such long-standing patronage is a testament to the shop's reliability and the quality of its products and service.
Personalised Customer Service: The willingness of the shop to open specifically for a local customer to collect an item, even when the "shop wasn't open," highlights a highly accommodating and personalised approach to customer service. This flexibility goes beyond typical retail expectations and fosters a strong sense of community and care for their patrons. It shows that Hills Pet Shop values its local customers and is prepared to go the extra mile to assist them.
Focus on Pet Health and Well-being: The direct correlation between using their cat food and the significant improvement in a cat's health (no more "scabby and irritated" skin, and reduced vet bills) underscores the shop's dedication to providing products that genuinely benefit pets' well-being. This focus positions Hills Pet Shop as more than just a retailer but as a partner in pet health.
For any enquiries, product information, or to discuss your pet's needs, you can contact Hills Pet Shop using the following details:
Address: Crosshill Cottage, Highgate, Balne, Goole DN14 0ES, UK
Phone: 0333 577 7770
Mobile Phone: +44 333 577 7770
Please note that while the address provided is Crosshill Cottage, Highgate, Balne, Goole DN14 0ES, UK, the context of "Ramsbottom, Bury BL0 9AD" within the prompt and review suggests there might be a discrepancy or an additional location. It is always recommended to verify the most current operating address and opening hours directly with the business before making a visit to ensure accuracy. The phone numbers provided should be the primary point of contact for confirmation and any specific inquiries.
---Hills Pet Shop stands out as an excellent choice for locals in England, particularly those in and around the Bury area, for several compelling reasons. First and foremost, their commitment to providing high-quality pet products, exemplified by their highly praised own-brand dried cat food, means that local pet owners can confidently purchase items that genuinely contribute to their pets' health and happiness. The tangible benefits reported by customers, such as improved fur condition and reduced vet visits, underscore the efficacy of their offerings. This focus on quality means that locals don't have to compromise on their pets' well-being.
Furthermore, the shop's dedication to customer service truly sets it apart. The willingness to accommodate customers, even outside of regular operating hours for collections, demonstrates a level of flexibility and personal care that is increasingly rare in today's retail landscape. This tailored approach fosters strong relationships within the community, making customers feel valued and understood. For those who prefer a more personal shopping experience over anonymous online retailers or large chain stores, Hills Pet Shop offers that welcoming, familiar touch.
The long-standing loyalty of many customers, some spanning over a decade, speaks volumes about the consistent positive experience Hills Pet Shop provides. This established trust means that new local customers can feel assured they are choosing a reputable business with a proven track record of satisfying pet care needs. While there was a mention of a parking issue in one review, the underlying sentiment about the products and direct service from the shop itself remains overwhelmingly positive. It highlights the importance of being aware of all aspects of a visit, but does not detract from the core quality of the business's offerings.
In essence, Hills Pet Shop is more than just a retail outlet; it's a vital part of the local pet-owning community in England. By providing quality products, exceptional personal service, and fostering long-term relationships, it offers a distinct advantage for locals seeking reliable and caring support for their cherished animal companions. For anyone in the vicinity looking for a pet store that goes the extra mile, Hills Pet Shop in Ramsbottom is undoubtedly a suitable and highly recommended destination.
Hills Pet Shop Details
From the business
- Identifies as women-owned
Service options
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Amenities
- Gender-neutral restroom
- Wi-Fi
- Wi-Fi
Crowd
- LGBTQ+ friendly
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Hills Pet Shop Photos










Hills Pet Shop Location
Hills Pet Shop
Bridge St, Ramsbottom, Bury BL0 9AD, UK
Hills Pet Shop Reviews
priceraw foodguinea pigsrabbitsparkingdog foodmoney
★ 5★ 4★ 3★ 2★ 1Their own dried food for cats is amazing. Yes it is slightly more expensive (you don’t need as much as the cheaper brands) which I don’t mind as our cat’s skin and fur is so much better, we have been using for 4 months now. No more vet bills as she’s isn’t all scabby and irritated. We feed all four now and the big bag lasts at least a month.
March 31 · Mandie sykesBeen supporting this business since 2012 for my pets needs and spent a lot of money here. However, after my last visit and being given a £100 parking fine for using their CUSTOMER CARPARK, even after providing receipts to prove I was a customer at the time. I will no longer be using this business.
October 02 · HEATHENWe always get our dog's raw food from here. It's really convenient to order online and then just pick up. The car park out the back is easy to use. The staff are friendly and knowledgeable.
July 01 · Caroline McNivenHills proved to have very helpful and knowledgeable staff, my parcel received before the promised delivery date and was good value for money. No hesitation in recommending!
March 23 · Gill RobbSo glad I found this shop. They have a wide selection of toys and food for dogs and cats but also cater for rabbits (and other small furies). I went in for a wander while my car was being serviced, I left with some dog toys (big kong toys at what I believe is a good price) then I went back another day with my dog so we could try on dog coats - it was so helpful as it's so hard to get one the exact right size without your dog. They had lots of different sizes, styles and colours so we left with one that fits which is a blessing. Staff were lovely, the owner was really nice and she's the one who encouraged me to come back with my dog.
December 28 · Joanne Lambert
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